Talent.com
Desktop Support level 2
Desktop Support level 2PeopleToGo • Sudbury, Ontario, Canada
Desktop Support level 2

Desktop Support level 2

PeopleToGo • Sudbury, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Responsibilities:

  • Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
  • Handle software installation/support/upgrades
  • Perform deskside support services installing and troubleshooting of hardware, software and network related issues
  • Provide 1st level Help Desk support
  • Perform basic LAN and internetworking related activities
  • Handle bench repairs (depot service) & remedial maintenance
  • Respond/update/close calls from National Dispatch/Call Management Center
  • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements

Knowledge, Skills, and/or Abilities Required:

  • Have at 1 – 2 years of field service experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have at 1 – 2 years of deskside support experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification
  • May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules
  • Must have a minimum of a Diploma from a recognized IT program
Interested individuals should apply directly with a copy of their most recent resume and daytime contact information.

Create a job alert for this search

Desktop Support level 2 • Sudbury, Ontario, Canada

Similar jobs
Central Support Specialist - Scanning & Reality Capture - Leica Geosystems part of Hexagon

Central Support Specialist - Scanning & Reality Capture - Leica Geosystems part of Hexagon

Leica Geosystems part of Hexagon • sudbury, on, ca
Full-time
Central Customer Support Specialist - Reality Capture.When an entire city needs to be rendered into a 3D model in-flight, utilities buried deep under soil need to be uncovered, highly complex infra...Show more
Last updated: 27 days ago • Promoted
Cloud Support Engineer

Cloud Support Engineer

Quantum World Technologies Inc. • sudbury, on, ca
Full-time
Role - Azure Operations Engineer.As an Azure Operations Engineer with Terraform, you will be responsible for designing, automating, and managing cloud infrastructure in Microsoft Azure using Infras...Show more
Last updated: 1 day ago • Promoted
Trade Support Analyst - sudbury

Trade Support Analyst - sudbury

Luxoft • sudbury, on, ca
Full-time
Client's application support is responsible for the production systems, including Trading, Post-Trade, and PnL software, environment management, and software deployment.Will work closely with devel...Show more
Last updated: 5 days ago • Promoted
Technical Support Specialist

Technical Support Specialist

Stratix Corporation • sudbury, on, ca
Full-time
Our passion is partnering with businesses to leverage their mobile investments, providing high-value services that drive competitive differentiation.Stratix, you will be at the forefront of deliver...Show more
Last updated: 13 days ago • Promoted
Technical Support Specialist

Technical Support Specialist

Midea Canada • sudbury, on, ca
Full-time
Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving...Show more
Last updated: 5 days ago • Promoted
Technical Support Specialist - Midea Canada

Technical Support Specialist - Midea Canada

Midea Canada • sudbury, on, ca
Full-time
Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving...Show more
Last updated: 5 days ago • Promoted
Technical Support Specialist - sudbury

Technical Support Specialist - sudbury

Midea Canada • sudbury, on, ca
Full-time
Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving...Show more
Last updated: 5 days ago • Promoted
Technical Support Specialist I

Technical Support Specialist I

Connexall • sudbury, ON, ca
Full-time
GlobeStar Systems is a leader in integrated clinical communication.Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT (Internet of Things) platform, purpose built for the...Show more
Last updated: less than 1 hour ago • Promoted • New!
Customer Support Specialist - sudbury

Customer Support Specialist - sudbury

ExaCare AI • sudbury, on, ca
Full-time
ExaCare AI is a leading health tech company on a mission to build the AI operating system for post-acute care.Our platform turns messy, unstructured hospital referral packets into clear clinical in...Show more
Last updated: 30+ days ago • Promoted
Technical Support Specialist - sudbury

Technical Support Specialist - sudbury

Stratix Corporation • sudbury, on, ca
Full-time
Our passion is partnering with businesses to leverage their mobile investments, providing high-value services that drive competitive differentiation.Stratix, you will be at the forefront of deliver...Show more
Last updated: 13 days ago • Promoted
Cloud Support Engineer - sudbury

Cloud Support Engineer - sudbury

Quantum World Technologies Inc. • sudbury, on, ca
Full-time
Role - Azure Operations Engineer.As an Azure Operations Engineer with Terraform, you will be responsible for designing, automating, and managing cloud infrastructure in Microsoft Azure using Infras...Show more
Last updated: 1 day ago • Promoted
Technical Support Specialist - Stratix Corporation

Technical Support Specialist - Stratix Corporation

Stratix Corporation • sudbury, on, ca
Full-time
Our passion is partnering with businesses to leverage their mobile investments, providing high-value services that drive competitive differentiation.Stratix, you will be at the forefront of deliver...Show more
Last updated: 13 days ago • Promoted
Customer Support Specialist

Customer Support Specialist

ExaCare AI • sudbury, on, ca
Full-time
ExaCare AI is a leading health tech company on a mission to build the AI operating system for post-acute care.Our platform turns messy, unstructured hospital referral packets into clear clinical in...Show more
Last updated: 30+ days ago • Promoted
IT Administrator: Infrastructure & End-User Support

IT Administrator: Infrastructure & End-User Support

Our Children, Our Future/Nos enfants, notre avenir • Greater Sudbury, Sudbury District, CA
Full-time
A community organization in Greater Sudbury is seeking an IT Administrator to provide expert support and maintain the IT infrastructure.Responsibilities include hands-on technical assistance, syste...Show more
Last updated: 30+ days ago • Promoted
Cloud Support Engineer - Quantum World Technologies Inc.

Cloud Support Engineer - Quantum World Technologies Inc.

Quantum World Technologies Inc. • sudbury, on, ca
Full-time
Role - Azure Operations Engineer.As an Azure Operations Engineer with Terraform, you will be responsible for designing, automating, and managing cloud infrastructure in Microsoft Azure using Infras...Show more
Last updated: 1 day ago • Promoted
Trade Support Analyst

Trade Support Analyst

Luxoft • sudbury, on, ca
Full-time
Client's application support is responsible for the production systems, including Trading, Post-Trade, and PnL software, environment management, and software deployment.Will work closely with devel...Show more
Last updated: 5 days ago • Promoted
Central Support Specialist - Scanning & Reality Capture

Central Support Specialist - Scanning & Reality Capture

Leica Geosystems part of Hexagon • sudbury, on, ca
Full-time
Central Customer Support Specialist - Reality Capture.When an entire city needs to be rendered into a 3D model in-flight, utilities buried deep under soil need to be uncovered, highly complex infra...Show more
Last updated: 27 days ago • Promoted
Central Support Specialist - Scanning & Reality Capture - sudbury

Central Support Specialist - Scanning & Reality Capture - sudbury

Leica Geosystems part of Hexagon • sudbury, on, ca
Full-time
Central Customer Support Specialist - Reality Capture.When an entire city needs to be rendered into a 3D model in-flight, utilities buried deep under soil need to be uncovered, highly complex infra...Show more
Last updated: 27 days ago • Promoted