Receiving Manager

Job Description

Job Description

Warehouse Manager

Summary

As a member of the store’s Management Team, the Receiving Manager contributes to the success of the store by communicating the business objectives of the Associate Dealer to his / her team. The Receiving Manager is responsible for managing and leading the receiving team in providing high quality workmanship and service through the smooth flow of merchandise from the back door to the customer.

Responsibilities and Tasks

Customer Service

• Encourages and maintains a culture that values excellent customer service to all customers through effective training, supervision, coaching and performance management.
• Leads by example by consistently responding to and handling customer and staff inquiries, requests and concerns in a timely manner.
• Works as a team with all departments to understand how the warehouse could better help their staff to provide an excellent customer experience.
• Ensures that the warehouse team maximizes the customer experience in a supporting role, by maintaining a clean, well-organized warehouse.

Operations

Requirements

Required Skills and Abilities

Successful candidates will demonstrate the following competencies :

Potential Career Opportunities

Physical Demands and Working Conditions

In compliance with the store’s Health and Safety Policies and Procedures :