Senior Technical Escalations Engineer - SaaS SupportThemis Solutions Inc. • Vancouver, Metro Vancouver Regional District, CA

Senior Technical Escalations Engineer - SaaS Support

Themis Solutions Inc. • Vancouver, Metro Vancouver Regional District, CA

13 days ago

Job type

Full-time

Job description

A leading legal technology company is seeking a Senior Technical Escalations Agent in Vancouver. This role involves providing expert support to customer success teams, managing customer escalations, and improving communication across organizations. Ideal candidates will have experience with backend monitoring tools and troubleshooting API issues. Competitive compensation and benefits included, along with a hybrid work model that encourages a collaborative environment.

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Senior Technical Escalations Engineer SaaS Support • Vancouver, Metro Vancouver Regional District, CA

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