Service and Projects Estimator

Job Description

Job Description

Salary : $60,000-75,000

Our purpose is simple : To enrich the lives of our partners. Zelus is committed to providing our customers with the highest quality products and services available today, and we believe that commitment begins with hiring the best people.

The Service and Projects Estimator will interact with the Technical Service Manager, Service Manager and technicians based on customer location. Interact with customers throughout estimation process, while reporting progress to the Inspections Manager.

WHAT YOU WILL DO :

• Prepare detailed and accurate repair quotations based on findings from inspections and service work, collaborating with the service management team to determine parts and labor requirements for upgrades or complex repairs.
• Utilize vendor portals, internal drawings, and historical estimates to prepare detailed quotes for complex repairs and replacements. Collaborate with engineering to develop design modifications as required
• Maintain ongoing communication with customers during the estimation process, ensuring transparency on completion timelines. Present and explain multiple repair options, highlighting the benefits of each where appropriate.
• Develop detailed scope of work, delivery schedule and on-site requirements for equipment rental
• Provide timeline and installation expectations to customers, based on vendor delivery times and Zelus availability and schedules
• Execute customer follow-ups to discuss hurdles for approval, options for payment terms and overall customer service for key customers and high complexity projects to ensure satisfactory completion of estimation phase and approved projects
• Safety Specific :

Ensure compliance with all Occupational Health and Safety Act (OHSA) regulations and company safety policies and procedures

WHAT YOU NEED :

Reading Operating and maintenance instructions, equipment manuals and other required detailed instructions

WHAT WE OFFER :

Zelus provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring leader and Human Resources will work with the applicant to meet the job applicants accommodation needs.