Story Behind the Need
Business group : Client Services and Solutions (OU20015894)
Customer support team, primary focus all types of products, corporate commercial and small business sides. The focus of this team is to have Wire as a product.
Project is to look for opportunities to improve the wire process and make it more effective. Project duration is till Oct.
Candidate Value Proposition :
The successful candidate will have the opportunity to work in a growing field in the banking industry.
Typical Day in Role
Works with key stakeholders within all business functions to align technology solutions with business strategies
Gathers requirements from business units
Visualize information depending on the stage of the project
Perform different activities during the project lifecycle such as testing and a variety of task business analyses related
Candidate Requirements / Must Have Skills :
5-7 years of experience gathering business requirements from stakeholders as BA preferably
3+ of experience producing and maintaining KPI’s.
Experience working within a team to collaborate on continuous improvement projects
Nice-To-Have Skills :
Experience with Power BI and Microsoft Office special Microsoft Excel
Previous experience working in FI
Previous Experience working with payments
Soft Skills Required :
- Demonstrated ability to be flexible / adaptable in exercising judgment in a changing environment and to manage competing priorities.
- Proven ability to learn business processes quickly and work well with business partners at different organizational levels.
- Exceptional leadership skills to review processes and procedures to create efficiencies, eliminate duplication and provide organizational support to achieve business objectives.
- Strong relationship management with an ability to establish productive relationships between various leaders, departments and partners across the organization.
- Solutions-oriented and ability to develop and create innovative solutions to critical business or organizational data issues
- Strong analytical skills with amplitude for generating insights through an evidence-based thought process
- Sound judgment, learning agility, and a high level of professional and personal integrity
- Excellent communication (written and verbal) and interpersonal skills
Education :
Undergraduate degree in Business, Economics, Finance, Engineering, Mathematics, or another related field.
Best vs. Average Candidate
The best candidate is someone who can adapt and change very quickly and can demonstrate it during the interview phase.
Candidate Review & Selection
1 round of interviews potentially a 2nd round
1st round HM and 1 or 2 managers 45 mins MS Teams Video The first 15 mins is for Introduction, Role overview, and what we are looking for the rest of the interview the manager will ask abstract questions to review candidates’ mentality to see if they are able to switch quickly.
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