CA- Bilingual Telephone Adjuster

Position Summary

We are currently recruiting for a Bilingual Telephone Adjuster to join our team Remotely in Canada . The successful candidate will evaluate minor claims through telephone investigation and negotiates settlements in accordance with provincial licensing restrictions and requirements.

Responsibilities

• Investigation, collection, and analysis of claims information
• Examine policies and settle claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintain accurate and detailed records
• Maintenance of accurate billing records.
• Work with manager to maintain client relations.

Requirements

• Completion of C11 - Principles and Practice of Insurance
• Bilingual (French, English)
• 2 years of technical experience in an insurance claims environment,
• Willing to work in Atlantic hours.
• Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Proficient in maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service

Additional Information

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies.

We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and / or to perform the essential duties of the posted position.

If you have an accommodation need, please email as soon as possible to make appropriate arrangements.

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