Retail Store Manager

Retail Store Manager

Join to apply for the Retail Store Manager role at PetSmart . This position is a full‑time leadership role located in Saint John, New Brunswick, Canada and requires availability for evenings, weekends, and holidays.

About PetSmart

PetSmart is an organization obsessed with pets and people. Our values rooted in unconditional love foster an authentic workplace where associates can provide exceptional customer service and care for furry, scaled, and feathery friends.

Benefits

• Paid bi‑weekly
• Health benefits : medical, dental, vision
• Retirement plan
• Tuition assistance
• Associate discounts and perks
• Paid time off for full‑time associates
• Career pathing
• Development opportunities

Job Summary

PetSmart’s Store Leader oversees the safety, pet parent experience, operational execution, financial outcomes, and all human resources functions within the store. The role champions exceptional pet parent service and efficient execution of daily business while upholding the company’s vision, mission, values, and strategy.

Essential Responsibilities

Qualifications

Supervisory Responsibility

Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non‑leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.

Physical Demands and Work Environment

Equal Opportunity

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

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