Datacenter Operator

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers.

The team is staffed 24 x 7 onsite with Critical Facility Technicians (CFTs) and Data Center Operators on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.

Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance.

Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.

This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.

Position Overview

We are looking for a Data Center Operator for our data center in Montreal (Pointe-Claire) who knows what best-in-class service looks like and can make that a reality.

This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry.

The successful candidate for this role will work with a team of electrical and mechanical-focused technicians performing maintenance and repair for our data center infrastructure.

We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers.

Duties

• Supervise the condition of the site using specialized data center electromechanical software
• Produce reliability reports to achieve and maintain capacity targets and 100% availability rate
• Escalation of alarms to the professional concerned and ensure communication follow-up to the stakeholders
• Perform daily monitoring reports
• Level 1 support for customer and internal requests via a ticketing system
• Communication of the state of maintenance and work in progress
• Ensure compliance with the daily operations schedule
• Assist in improving the efficiency of our tools and electromechanical installations.

Job Requirements

• Experience in a critical environment preferably in data center
• Understanding of the electrical and mechanical infrastructure of a data center
• Experience with a building management and energy management system (BMS and EMS); an advantage
• Must have good resistance to stress
• Good communicator
• MMF knowledge is an asset.
• Bilingualism (French and English) is desired
7 days ago