customer service clerk

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Receive and log complaints
• Receive payments
• Explain procedures, risks and benefits to clients
• Answer clients' inquiries and provide information
• Work Term : Permanent
• Work Language : English
• Hours : 35 to 40 hours per week