Systems Administration Lead

Systems Administration Lead

• Primary Focus : Day-to-day operational management of IT systems and Internal user support.
• Key Responsibilities :
• Manage and maintain operating systems and applications.
• Handle patch management, system updates, and configuration.
• Provide support for service requests and system troubleshooting.
• Ensure uptime and performance of systems and services.
• Work closely with the Infrastructure & Reliability team to address system issues and performance bottlenecks.
• Team Structure :
• System Administrators : Manage user accounts, handle troubleshooting, and maintain system health.

Help Desk Technicians : Provide frontline support to users and manage support tickets.