Manager of Outside Plant Fiber Optic Construction

DHC Communications Inc. is a locally owned and operated telecommunications infrastructure contractor based in the heart of Nelson, British Columbia. With over 25 years in business, we’ve built a solid reputation across Western Canada for delivering high-quality, reliable solutions in fiber optic, structured cabling, information technology and network infrastructure. Our clients include major telecom carriers, municipalities, utilities, and private-sector organizations.

At DHC, we pride ourselves on our commitment to safety, customer service, and technical excellence. We’re looking for passionate, skilled leaders to grow with us.

What We Offer

• Competitive Compensation – Salary based on experience and qualifications.
• Company Vehicle & Fuel Card – For work-related travel.
• Comprehensive Benefits Package – Including extended health, dental, vision, and life insurance.
• RRSP Contribution Matching – Helping you plan for your future.
• Relocation Consulting – Available for qualified candidates moving to the Nelson area.
• Work‑Life Balance – Stable, full‑time hours in a beautiful mountain town.
• Career Growth – Be part of a growing organization with leadership development opportunities.

JOB SUMMARY

DHC Communications is seeking a highly experienced and motivated OSP Fiber Construction Manager to lead all aspects of our fiber, copper and coaxial network construction operations. This role is responsible for overseeing internal staff and external contractors, managing all OSP activities, and ensuring our work is delivered on time, on budget, and to the highest standards. The OSP Manager will drive operational excellence, team development, and profitability while ensuring strict compliance with safety standards and customer expectations.

The ideal candidate is a hands‑on leader who brings deep technical knowledge, a safety‑first mindset, and a proven ability to drive team performance and customer satisfaction.

KEY RESPONSIBILITIES

Full Accountability for Division Performance

• Oversee the entire OSP division, including staff management, operational efficiency, safety compliance, cost control, and profitability.

Project Estimation and Bidding

• Work closely with the estimating and sales teams to scope work, prepare accurate job bids, and develop competitive pricing strategies.

Strategic Leadership

• Develop and execute short- and long‑term operational strategies that align with DHC’s business goals and growth initiatives.

Client and Stakeholder Engagement

• Maintain strong working relationships with clients, vendors, contractors, and internal stakeholders. Ensure consistent follow‑up, issue resolution, and customer satisfaction.
• Supervise and support all OSP department staff, including hiring, onboarding, scheduling, training, and performance management. Provide day‑to‑day leadership and mentorship to field crews and supervisors.

Scheduling and Resource Allocation

• Working with a team, oversee scheduling of projects, crews, equipment, and materials. Set priorities to ensure optimal resource use and timely project delivery.

Metrics and Reporting

• Track, analyze, and report on key operational metrics such as productivity, quality, safety, budget adherence, and project timelines. Provide regular updates to leadership and implement performance improvements as needed.

Mentorship and Development

• Support the growth of the team by coaching and mentoring field staff, promoting a culture of accountability, safety, and continuous learning.

Emergency/Disaster Recovery

• Develop and manage emergency response plans for break/fix and disaster recovery situations. Coordinate quick and efficient network restoration during outages and emergencies.

Team Growth and Optimization

• Continuously evaluate staffing needs. Recruit and expand the team to ensure the right talent is in place to support current and future workloads.

QUALIFICATIONS

• Minimum 5–8 years of experience in OSP construction, with at least 3 years in a leadership or management role. Proven success managing fiber projects in telecom or utility sectors.
• Valid Driver’s License.
• High‑level understanding of fiber optic splicing, OTDR testing, loss budgets, and documentation standards.
• Familiarity with Hybrid Fiber Coax architecture and deployment is a strong asset.
• In‑depth understanding of OHS regulations in British Columbia, including WorkSafeBC requirements, traffic control protocols, and safe work procedures for aerial and underground environments.
• Demonstrated experience managing crews and supervisors in high‑volume field environments. Leadership training or certifications are an asset.
• Ability to manage budgets, read P&Ls, analyze job costing, and ensure financial accountability across multiple projects.
• Experience tracking performance metrics, reporting on outcomes, and using data to guide operational decision‑making.
• Impeccable attention to technical and administrative detail in field execution, project documentation, safety, and compliance.
• Experience working with Canadian telecom providers such as TELUS, Rogers, Bell, or their subcontractors is highly desirable.
• Operational understanding of equipment and tooling used in the trade including but not limited to bucket trucks, digger derrick trucks, cable placement devices, excavators, trailers, hydraulics/pneumatics and related.

WORKING CONDITIONS

• Field work and travel throughout Southern Interior BC.
• Outdoor work in all weather conditions, including heat, cold, and wet environments.
• Flexibility required for emergency response, time‑sensitive projects, and client needs.

PHYSICAL REQUIREMENTS

• Lift and carry up to 50 lbs regularly.
• Frequent standing, walking, bending, crouching, and climbing ladders.
• Ability to perform site inspections in aerial and underground environments.
• Drive long distances as needed to access project locations.

Ready to Join the DHC Team?

If you’re a motivated leader looking to build world‑class networks and enjoy a high quality of life in beautiful Nelson, BC, we want to hear from you.

Apply Today:

Visit us at www.dhccommunications.com

Job Types: Full-time, Permanent

Pay: $75,000.00-$120,000.00 per year

• Company events
• Dental care
• Extended health care
• Life insurance
• RRSP match

Ability to commute/relocate:

• Nelson, BC V1L 4B6: reliably commute or plan to relocate before starting work (preferred)