CREDIT and COLLECTIONS ANALYST

The Credit and Collections Analyst plays a crucial role in maintaining the company’s cash flow by managing and overseeing a portfolio of accounts receivable. This position is responsible for ensuring timely collection of payments and resolving any related issues, contributing directly to the financial health of the organization.

Key Responsibilities

• Portfolio Management : Manage a portfolio of 800+ accounts, ensuring timely and accurate collections.
• Collections and Communication : Actively monitor delinquent accounts, using positive communication (phone and email) to resolve outstanding balances.
• Order Review : Evaluate and make decisions on orders on credit hold, ensuring proper release or further action.
• Credit Limit Review : Assess both new and existing accounts for appropriate credit limits based on company policies.
• Payment Processing : Process incoming payments, including cheques, EFT, wire transfers, and credit card transactions.
• Internal / External Coordination : Work closely with internal and external sales representatives regarding account statuses, including holds and credit decisions.
• Discrepancy Resolution : Investigate and resolve billing issues, including misapplied payments and discrepancies.
• Backup Coverage : Provide backup support for other portfolios as needed (e.g., during vacations or absences).
• Additional Duties : Perform other related tasks as required to support the team.

Qualifications

Strong organizational skills with the ability to adapt to changing priorities.

Working Conditions

Office environment, utilizing telephone, desktop computer, and office equipment (fax, printer, scanner).

#J-18808-Ljbffr