SharePoint Business and Support Analyst
On behalf of our client, Procom is searching for a SharePoint Business and Support Analyst for an initial 3 month contract in Calgary, AB.
SharePoint Business and Support Analyst Job Details
The successful candidate will be responsible for the SharePoint Online environment. The SharePoint Business & Support Analyst will develop and implement the SharePoint strategy.
SharePoint Business and Support Analyst Responsibilities
- Participate in and manage SharePoint Online projects and solutions
- Expertise configuring form libraries, lists, workflows, team sites, content management sites, user permissions, enterprise search, security, and reporting services.
- Configuring Microsoft SharePoint Online out of the box solutions
- Provide support and guidance on SharePoint and all other content management systems
- Conduct formal meetings with key stakeholders, to interpret requirements, analyze and identify how technology can be used to best support and enhance day-to-day business processes
- Use advanced knowledge of out of the box SharePoint features and tools to recommend solutions that meet business needs
- Improve operational efficiencies and automate business processes by developing Microsoft SharePoint workflow solutions (Power Automate, Power Apps and Power BI)
- Research, analyze, and recommend solutions that incorporate current SharePoint Online framework features and functionality
- Create and maintain technical design documentation including business functions, processes, and system requirements
- Provide technical support on every aspect of SharePoint Online including day-to-day issues and requests
- Provides input towards Microsoft SharePoint governance, vision, strategy, policies, and best practices
- Create and provide training for site owners and site users, produce how-to documentation, reference materials, conduct group training sessions
- Perform quality assurance checks, identify and resolve data and security issues, and manage change requests in a timely fashion
- Responsible for creating automated business process solutions using web forms, metrics, workflows, and dashboards
- Collaborate and handle multiple projects simultaneously
- Engage with management, team members, business partners to build trustworthy, long-term relationships
SharePoint Business and Support Analyst Must Have Skills
Post secondary diploma / degree or equivalent (work experience that provides knowledge and exposure to fundamental theories, principles, and concepts) and 5 years relevant work experienceWorking knowledge of Microsoft SharePoint Online, Microsoft Office 365, Power Automate and Power BIExperience with SharePoint security administration and fundamental site management conceptsThorough knowledge of sites, permissions, content types, pages, lists, libraries, web parts, out of the box functionality and SharePoint Online best practices.Ability to research current and emerging information technologiesAbility to present content to teams throughout the business or facilitating end user training sessionsDemonstrated ability to effectively communicate, both verbally and in writing and in technical and non-technical termsStrong technical aptitude, initiative, creativity, teamwork, and excellent customer service skillsExperience with Information Management and Enterprise Content Management systemsExcellent problem-solving skills and ability to resolve complex issuesSolid understanding of requirements gathering and analysis techniquesSharePoint Business and Support Analyst Assignment Length
3 months (with possible extension to 6 months)
SharePoint Business and Support Analyst Location
Calgary, AB