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Keyholder
KeyholderSNDL Inc. • Swift Current, Swift Current, CA
Keyholder

Keyholder

SNDL Inc. • Swift Current, Swift Current, CA
3 days ago
Job type
  • Part-time
Job description

Work Location

Sweet Tree Swift Current

Nova Cannabis Inc. is a national cannabis retailer operating under the Value Buds banner. Our mission is simple : deliver compelling value to cannabis consumers. We aim to attract, grow, and retain a loyal customer base by offering high-quality cannabis products, in convenient locations, at everyday low prices.

Role And Responsibilities

Customer Offering

  • Greet customers upon entrance, engage in meaningful conversations, and build relationships to understand their specific needs.
  • Facilitate a welcoming and positive atmosphere for everyone in the store.
  • Educate customers on cannabis products, strains, consumption methods, and safe / responsible usage.

Day-to-Day Operations

  • Promote our culture and brand by participating in merchandising and promotional activities.
  • Collaborate with the Store Manager and team members to achieve sales targets and deliver excellent service.
  • Maintain a high level of product and service knowledge, staying informed on cannabis industry legislation, trends, and new products.
  • Conduct routine store maintenance to ensure cleanliness, organization, and a professional environment.
  • Complete customer transactions using the POS system and adhere to all cash handling and loss prevention protocols.
  • Monitor inventory levels, assist with inventory counts, and re-stock products regularly to maintain stock availability.
  • Regulatory Adherence

    Ensure compliance with all provincial cannabis regulations and adhere to federal cannabis laws. This includes the following certifications :

  • BC : Selling It Right Certification.
  • AB : SellSafe Certification and Qualified Cannabis Worker (QCW) status.
  • SK : Cannabis Retail Training Program (CRTP).
  • MB : Cannabis Retail Worker Training Program (CRWTP).
  • ON : CannSell Certification.
  • Support and promote Nova Cannabis’s and respective provincial regulatory bodies’ (AGLC / LCRB / SLGA / LGCA / AGCO) social responsibility programs.
  • Follow all Occupational Health and Safety (OH&S) policies and procedures.
  • Uphold Nova Cannabis’s policies, standard operating procedures (SOPs), and best practices.
  • Experience And Qualifications

  • Minimum : 2 years of customer service experience.
  • Minimum : 2 years of retail and / or hospitality experience.
  • Cannabis, liquor, or healthcare experience is preferred.
  • High School Diploma or equivalent.
  • Mandatory Certifications by Province :

  • BC : Selling It Right Certification.
  • AB : SellSafe and Qualified Cannabis Worker (QCW).
  • SK : CRTP Certification.
  • MB : CRWTP Certification.
  • ON : CannSell Certification.
  • Ability to pass a Criminal Record Check.
  • Working knowledge of provincial cannabis regulations and safe handling requirements.
  • Personal Characteristics And Requirements

  • Strong customer service skills : positive attitude, charisma, and confidence in engaging with customers.
  • Quick thinker with creative problem-solving skills.
  • Open-minded and proactive in identifying ways to improve processes and customer experiences.
  • Passionate about creating a safe, positive, and tailored experience for every customer.
  • Excellent communication skills (both written and verbal) and professional demeanor.
  • Team player dedicated to supporting the store’s success and goals.
  • Upholds ethics, confidentiality, and demonstrates a high level of discretion.
  • Reliable, responsible, and detail-oriented.
  • Age Requirement : Must be 19 years or older.
  • Reliable transportation to and from work.
  • Job Type

    Part-time.

    Work Location

    In person.

    Why Join Us?

    At Nova Cannabis, we’re passionate about the evolving cannabis industry and committed to delivering exceptional value and experiences to our customers. As a Keyholder, you’ll be at the forefront of this exciting industry, helping customers make informed choices while driving the success of your store.

    #J-18808-Ljbffr

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    Keyholder • Swift Current, Swift Current, CA

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