Work Location
Sweet Tree Swift Current
Nova Cannabis Inc. is a national cannabis retailer operating under the Value Buds banner. Our mission is simple : deliver compelling value to cannabis consumers. We aim to attract, grow, and retain a loyal customer base by offering high-quality cannabis products, in convenient locations, at everyday low prices.
Role And Responsibilities
Customer Offering
- Greet customers upon entrance, engage in meaningful conversations, and build relationships to understand their specific needs.
- Facilitate a welcoming and positive atmosphere for everyone in the store.
- Educate customers on cannabis products, strains, consumption methods, and safe / responsible usage.
Day-to-Day Operations
Promote our culture and brand by participating in merchandising and promotional activities.Collaborate with the Store Manager and team members to achieve sales targets and deliver excellent service.Maintain a high level of product and service knowledge, staying informed on cannabis industry legislation, trends, and new products.Conduct routine store maintenance to ensure cleanliness, organization, and a professional environment.Complete customer transactions using the POS system and adhere to all cash handling and loss prevention protocols.Monitor inventory levels, assist with inventory counts, and re-stock products regularly to maintain stock availability.Regulatory Adherence
Ensure compliance with all provincial cannabis regulations and adhere to federal cannabis laws. This includes the following certifications :
BC : Selling It Right Certification.AB : SellSafe Certification and Qualified Cannabis Worker (QCW) status.SK : Cannabis Retail Training Program (CRTP).MB : Cannabis Retail Worker Training Program (CRWTP).ON : CannSell Certification.Support and promote Nova Cannabis’s and respective provincial regulatory bodies’ (AGLC / LCRB / SLGA / LGCA / AGCO) social responsibility programs.Follow all Occupational Health and Safety (OH&S) policies and procedures.Uphold Nova Cannabis’s policies, standard operating procedures (SOPs), and best practices.Experience And Qualifications
Minimum : 2 years of customer service experience.Minimum : 2 years of retail and / or hospitality experience.Cannabis, liquor, or healthcare experience is preferred.High School Diploma or equivalent.Mandatory Certifications by Province :
BC : Selling It Right Certification.AB : SellSafe and Qualified Cannabis Worker (QCW).SK : CRTP Certification.MB : CRWTP Certification.ON : CannSell Certification.Ability to pass a Criminal Record Check.Working knowledge of provincial cannabis regulations and safe handling requirements.Personal Characteristics And Requirements
Strong customer service skills : positive attitude, charisma, and confidence in engaging with customers.Quick thinker with creative problem-solving skills.Open-minded and proactive in identifying ways to improve processes and customer experiences.Passionate about creating a safe, positive, and tailored experience for every customer.Excellent communication skills (both written and verbal) and professional demeanor.Team player dedicated to supporting the store’s success and goals.Upholds ethics, confidentiality, and demonstrates a high level of discretion.Reliable, responsible, and detail-oriented.Age Requirement : Must be 19 years or older.Reliable transportation to and from work.Job Type
Part-time.
Work Location
In person.
Why Join Us?
At Nova Cannabis, we’re passionate about the evolving cannabis industry and committed to delivering exceptional value and experiences to our customers. As a Keyholder, you’ll be at the forefront of this exciting industry, helping customers make informed choices while driving the success of your store.
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