business process analyst

Global Variable Inc.
Hamilton, ON, CA
$45 an hour
Permanent
Full-time
  • Work Term : Permanent
  • Work Language : English
  • Hours : 32 to 40 hours per week
  • Education : College / CEGEP
  • Experience : 1 year to less than 2 years
  • or equivalent experience

Tasks

  • Confer with clients to identify requirements
  • Document technical requirements to ensure that products, processes and solutions meet business requirements
  • Design, develop and implement information systems business solutions
  • Provide advice on information systems strategy, policy, management and service delivery
  • Assess physical and technical security risks to data, software and hardware
  • Develop and implement policies and procedures throughout the software development life cycle
  • Resolve conflict situations
  • Usability testing
  • Consult with clients after sale to provide ongoing support
  • Communicate technical problems, processes and solutions
  • Prepare reports, manuals and other documentation on the status, operation and maintenance of software
  • Assist in the collection and documentation of user's requirements

Computer and technology knowledge

  • Agile
  • Jira
  • Salesforce
  • Enterprise Applications Integration (EAI)
  • Database software
  • Software development
  • Siebel
  • Development of computer applications

Area of work experience

  • Project implementation
  • Information technology (IT) service delivery
  • Quality assurance or control

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Flexibility
  • Analytical
  • Accountability

Workplace information

Hybrid

Support for persons with disabilities

  • Offers mentorship, coaching and / or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

  • Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
  • Supports newcomers and / or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and / or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
  • Does not require Canadian work experience

Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and / or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

  • Offers mentorship, coaching and / or networking opportunities for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

  • Offers mentorship, coaching and / or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and / or networking opportunities for mature workers

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
  • 5 days ago
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