Role : Quality Assurance Editor / Medical Report Editor
Status : Full-Time Permanent (in-person)
Location : 5945 Airport Road, Suite 335, Mississauga ON
For over 30 years AssessMed has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to , auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada.
AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).
The main responsibilities of this position include :
- Proof-read reports for continuity, consistency, accuracy, spelling, grammar and compliance with current regulations.
- Corrects any errors that are identified, both within the reports and within tracking systems and documentation to ensure accurate working records for the staff.
- Identify discrepancies, errors, or inconsistencies in medical assessments and provide timely feedback to assessors for correction.
- Collaborate with assessors, to address quality issues and implement corrective actions.
- Provide training and support to assessors on quality assurance procedures and documentation requirements.
- Ensure reports are sent to the client on time
- Ensure the timely follow-up and tracking of all assigned reports
- Follow QA protocols for releasing and saving reports
- Offer exceptional customer service when responding to queries and / or explaining report discrepancies
- Identify issues that will impact on service standards and rectify or escalate those issues
- Other duties as assigned.
Qualifications :
- At least 3 years' experience in the medical or insurance industry (asset
- Recognized Medical Terminology course
- Action-oriented, highly organized, results-oriented, independent problem solver with demonstrated clinical, medical legal assessment and / or adjudication experience-
- Detailed familiarity with the current and prior auto insurance legislation, arbitration and associated legal decisions.
- Solid command of the English language and demonstrated excellent communication skillsboth verbally and in written format
- Proficient in Microsoft Office Suite, Outlook, and Adobe
- Flexible and team-oriented
- CAT Certification or strong working knowledge of the AMA Guides 4th and 6th editions an asset.
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