Director, Product Management (BCDR)

Director, Product Management (BCDR)

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best‑in‑breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide.

Kaseya is seeking a Director of Product Management to lead strategy, roadmap, and execution for our Business Continuity and Disaster Recovery (BCDR) portfolio. This leader will drive product vision and outcomes across backup, disaster recovery, and ransomware‑resilient continuity solutions that help MSPs and IT teams protect critical workloads and recover fast. You’ll partner closely with Engineering, Design, Security, Operations, Support, Marketing, and Sales to deliver reliable, scalable, and commercially successful BCDR products. This is a high‑impact role shaping a mission‑critical product line used by thousands of managed service providers and their customers globally.

Responsibilities

• Define and drive the product line strategy and evangelize the product vision to customers, partners, employees, and investors.
• Ensure that the roadmap aligns with the overall product and company vision.
• Be an expert on the domain, the market, and the trends; evangelize the vision constantly so all stakeholders are aligned, have context, and understand where we are going.
• Represent the customer; be the champion and voice of customers. Build impactful, personal customer relationships and bring the customer’s voice into the creation process.
• Own requirements, specifications, and release plans. Demonstrate a customer‑driven mindset by participating frequently in customer conversations and ensuring ongoing customer feedback and validation.
• Be the voice of your product line. Inspire the Sales, Customer Success, and Professional Services teams with your vision, market knowledge, and executional abilities. Act as a domain and product expert at customer interactions, both face‑to‑face and online.
• Recruit and retain “A” players and inspire your team with genuine enthusiasm and passion.
• Lead financial planning & analysis on activities such as investment cases, bookings targets, margin analysis, and monitoring the health of the product line. Develop KPIs including north‑star metric, usage and growth metrics, and quality benchmarks to measure and track product performance and success.
• Collaborate cross‑functionally with engineering and user experience teams to define and develop best‑in‑class product experiences.

Skills / Experience

Preferred Qualifications

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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