Client Service Representative

CIBC is building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

What You’ll Be Doing

As a member of the Personal and Business Banking Team, you’ll work in a fast‑paced banking center and use your knowledge of financial services products to help clients with their day‑to‑day banking needs. As a Client Service Representative, you’ll answer questions, assist with transactions, and proactively connect clients with the right team members. You’ll be the first line of support as clients work toward their financial goals. You’ll need to be flexible to work banking centre hours, which may include evenings and weekends, and you may be required to work at multiple banking centres within a reasonable travel distance.

How You’ll Succeed

• Client engagement – help clients manage their accounts and products, focus on the client experience, and connect them to the right CIBC team members.
• Problem solving – listen, ask questions, and act like an owner by taking accountability for client issues while knowing when to lean on others for better solutions.
• Leveraging technology – become a technology expert and introduce clients to our mobile banking applications to help them manage their banking needs.

Who You Are

What CIBC Offers

What You Need To Know

Job Location

Langley-20069 64th Avenue

Employment Type

Regular (Part‑time)

Weekly Hours

22.5

Skills

Client Service, Customer Experience (CX), Detail‑Oriented

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