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Account Administrator
Account AdministratorAxis Insurance • Calgary, AB, CA
Account Administrator

Account Administrator

Axis Insurance • Calgary, AB, CA
11 days ago
Job type
  • Full-time
Job description

Senior Account Administrator

This role is part of a hybrid schedule requiring remote and in‑office work.

Base Pay

CA$70,000.00 / yr – CA$80,000.00 / yr

Location

Calgary, Alberta, Canada

Axis Insurance Managers Inc. dares to be elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.

We’re looking for people who are continuously growing – from Good to Great, from Great to Elite. We’re looking for YOU.

Typical day might include

  • Delivering excellent administrative support and customer service, while adhering to company guidelines and workflows
  • Answering telephones and directing calls, both in and outside of the office, as may be required
  • Greeting, assisting, and / or signing in visitors
  • Distributing incoming mail, courier packages, abeyances, and other materials
  • Maintaining office filing and storage cabinet cleanliness and organization
  • Maintaining office supply inventory and ordering
  • Assisting in corporate event planning
  • Assisting brokers in the preparation of new and renewal documentation, including but not limited to :
  • Certificates
  • Invoicing
  • Spreadsheets, proposals, and quote documents
  • Binders, Cover Notes, and other policy documentation
  • General physical and electronic file maintenance
  • Attending meetings and recording minutes, as required
  • Facilitating bank deposits, as required
  • Performing additional duties, as required

Passionate about

  • Providing friendly, professional service
  • Making a positive difference to those around you
  • Sharing ideas and working with a great team of proactive, innovative thinkers
  • Learning, growing, and pushing past barriers
  • Living with integrity
  • Taking ownership of your work and actions
  • Outstanding at

  • Building relationships – with clients, with underwriters, with colleagues
  • Staying on top of priorities – knowing every deadline and living by your to‑do list
  • Paying attention to details – dotting I’s, crossing T’s, and checking all boxes to make sure it’s done right the first time
  • Managing time – keeping calm with looming deadlines
  • Proactively getting stuff done – following up and following through
  • Working behind the scenes to ensure an exceptional customer experience – meeting customer expectations of excellence
  • Must haves

  • Minimum 6 months of insurance experience, consistently meeting internal core competencies
  • Active pursuit of CAIB, CIP, CRM, or other insurance designations considered an asset
  • Post‑secondary degree considered an asset
  • Experience using Epic broker‑management system considered an asset
  • What’s in it for you

  • Fun – from team‑building activities to contests and giveaways, holiday parties to virtual / in‑person social events, building connections for a happy workplace
  • Career potential & leadership opportunities – training and mentoring for success
  • Competitive employee benefits plan – medical, dental, long‑term disability, AD&D, critical illness, EAP, and life insurance coverage for you and your family
  • Work / life balance – offices operate 8 : 30 am – 4 : 30 pm, no evenings or weekends; competitive vacation time and flexible work options, more time for you to do YOU
  • We’re excited to meet YOU!

    Axis Insurance Managers Inc. is committed to fostering a culture of mutual respect and inclusion, recognizing that our success is enhanced by diversity. We seek to recruit, develop, and retain top talent from a diverse candidate pool.

    Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Customer Service, Administrative, and General Business

    Industry

    Insurance

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    Administrator • Calgary, AB, CA

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