Sales Administrator, Star Building Components Inc.

Job Overview

Reporting to the Director, Branch Operations, as the Sales Administrato r you will support the sales of trusses and engineered wood products.

You also provide administrative support to the Sales department and ensure efficient flow of sales documentation and information.

Your day-to-day responsibilities will include :

• Providing administrative support to Sales team, including opening jobs with customer and job information, scheduling work to production and other associated tasks.
• Assisting in identifying and implementing sales process improvements to enhance productivity.
• Liaising with customers and / or site supervisors to confirm delivery schedules and arrangements.
• Maintaining an updated database for sales records and documentation, such as sales offers, addendum, deposits, cancellations etc.

ensuring accuracy of information.

• Liaising with clients and ensuring they receive excellent customer service. Preparing correspondence and possession letters to ensure receipt of signed documents.
• Acting as a conduit between Sales and Production teams to facilitate efficient flow of information and project files.
• Assisting in invoicing and other administrative support as required, including phone support for Office Administrator.

As our ideal candidate, you are

• Organized; you effectively manage your time while balancing multiple priorities.
• A strong communicator; you clearly express your thoughts in conversation and in written communication.
• An active listener; you seek to understand and listen to others in a non-judgmental way.
• Detail oriented; you focus on detailed accuracy when dealing with a high volume of work.
• A team player; you contribute as a team member and share equally in the exchange of ideas, concepts and process outcomes.

Essential Requirements

• High School Diploma, or equivalent.
• Minimum 3 years of administrative assistant or sales administration experience.
• Satisfactory verification of criminal record check.
• Comfortable using office equipment, Microsoft Office programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint), CRM and sales software (NewStar, LotWorks, etc.).

Preferred Qualifications

Previous experience working in the lumber / manufacturing industry is an asset.

What We Value

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Staying current with technical job skills.
• Taking responsibility for the outcomes of decisions and actions.

Work Conditions

You primarily work in an office setting during regular business hours. Overtime may occasionally be required.