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Systems Testing / QA Specialist
Systems Testing / QA SpecialistJohnson Service Group • Toronto, ON, CA
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Systems Testing / QA Specialist

Systems Testing / QA Specialist

Johnson Service Group • Toronto, ON, CA
10 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Systems Testing / QA Specialist

Role Overview

The Systems Testing / QA Specialist will provide expert quality assurance and testing leadership for large-scale government systems. This role is responsible for defining testing strategies, developing and executing comprehensive test plans, and ensuring high-quality delivery across web, mobile, and AI-enabled applications. The consultant will work closely with testing leads, IT leads, project teams, and business stakeholders across all phases of the SDLC.

Key Responsibilities

  • Define and advise on overall testing strategy, test plans, tools, and resource requirements
  • Plan, organize, and execute testing for large systems across GUI and non-GUI environments
  • Execute system integration testing, specialized testing, and User Acceptance Testing (UAT), including stress and performance testing
  • Develop and maintain testing documentation including test strategies, test plans, test cases, test scripts, and test data
  • Collaborate with project teams during analysis, design, development, implementation, and support phases
  • Support Agile delivery through continuous testing across iterative sprints
  • Manage defects through their full lifecycle using structured defect management tools
  • Ensure accessibility, compliance, and quality standards are consistently met

General Skills & Experience

  • Extensive experience planning, organizing, and implementing QA / testing initiatives
  • Strong knowledge of structured QA methodologies and SDLC best practices
  • Experience with automated testing tools and version control systems
  • Hands-on experience executing functional, non-functional, and system integration testing
  • Proven experience supporting and executing UAT
  • Strong analytical, problem-solving, communication, and collaboration skills
  • Ability to meet deadlines and work effectively in team-based environments
  • Skills & Experience Requirements

    1. Project & Digital Experience (20%)

  • Expert experience working in Agile, Scrum, and DevOps environments
  • Collaboration with multidisciplinary teams including developers, designers, AI engineers, product managers, and business SMEs
  • Planning and executing QA activities throughout iterative Agile sprints
  • Managing defects from identification through resolution and closure
  • Working with user stories, requirements analysis, and test data requests
  • Deep understanding of WCAG 2.1 (Levels A, AA, AAA) principles and techniques
  • 2. Technical Skills (30%)

  • Hands-on testing of web and mobile applications
  • Proficiency with automated testing tools such as Selenium, Cypress, and Playwright
  • Experience with AODA compliance testing and accessibility tools (JAWS, VoiceOver, Axe, Accessibility Insights, WAVE)
  • Experience with CI / CD pipelines and version control (Git, Azure DevOps)
  • Understanding of image processing and biometric data integrity
  • 3. Testing Skills (35%)

  • Extensive experience in manual and automated testing across functional, non-functional, and integration layers
  • Experience using data query tools (e.g., SQL, Excel) to support testing
  • Strong experience supporting and executing User Acceptance Testing (UAT)
  • Proven ability to develop test strategies, test plans, test cases, and reusable test scripts
  • Experience with unit, load, performance, and specialized testing
  • Ability to design scalable, modular testing frameworks
  • 4. AI Skills & Experience (15%)

  • Experience testing AI / ML-enabled applications
  • Understanding of AI model behavior, including edge cases and bias detection
  • Ability to validate AI-assisted user workflows and biometric integrity
  • Familiarity with AI explainability and transparency principles
  • Experience with AI testing tools and frameworks (e.g., MLFlow, TensorBoard)
  • Collaboration with AI engineers to define testable requirements and performance benchmarks
  • Must-Have Requirements

  • 10+ years of experience as a QA / Testing Specialist
  • Experience testing web and mobile applications
  • Proficiency with automated testing tools (Selenium, Cypress, Playwright)
  • Experience testing AI / ML-enabled applications
  • Familiarity with AI explainability and transparency principles
  • Ability to validate AI-assisted workflows and biometric integrity
  • Strong experience working in Agile / DevOps environments
  • Deep understanding of AODA and WCAG 2.1 (Levels A, AA, AAA)
  • Nice-to-Have

  • Experience with AI testing tools and frameworks (MLFlow, TensorBoard)
  • Experience identifying AI edge cases and bias
  • #LI-SB1

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    Systems Testing QA Specialist • Toronto, ON, CA

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