Systems Testing / QA Specialist
Role Overview
The Systems Testing / QA Specialist will provide expert quality assurance and testing leadership for large-scale government systems. This role is responsible for defining testing strategies, developing and executing comprehensive test plans, and ensuring high-quality delivery across web, mobile, and AI-enabled applications. The consultant will work closely with testing leads, IT leads, project teams, and business stakeholders across all phases of the SDLC.
Key Responsibilities
- Define and advise on overall testing strategy, test plans, tools, and resource requirements
- Plan, organize, and execute testing for large systems across GUI and non-GUI environments
- Execute system integration testing, specialized testing, and User Acceptance Testing (UAT), including stress and performance testing
- Develop and maintain testing documentation including test strategies, test plans, test cases, test scripts, and test data
- Collaborate with project teams during analysis, design, development, implementation, and support phases
- Support Agile delivery through continuous testing across iterative sprints
- Manage defects through their full lifecycle using structured defect management tools
- Ensure accessibility, compliance, and quality standards are consistently met
General Skills & Experience
Extensive experience planning, organizing, and implementing QA / testing initiativesStrong knowledge of structured QA methodologies and SDLC best practicesExperience with automated testing tools and version control systemsHands-on experience executing functional, non-functional, and system integration testingProven experience supporting and executing UATStrong analytical, problem-solving, communication, and collaboration skillsAbility to meet deadlines and work effectively in team-based environmentsSkills & Experience Requirements
1. Project & Digital Experience (20%)
Expert experience working in Agile, Scrum, and DevOps environmentsCollaboration with multidisciplinary teams including developers, designers, AI engineers, product managers, and business SMEsPlanning and executing QA activities throughout iterative Agile sprintsManaging defects from identification through resolution and closureWorking with user stories, requirements analysis, and test data requestsDeep understanding of WCAG 2.1 (Levels A, AA, AAA) principles and techniques2. Technical Skills (30%)
Hands-on testing of web and mobile applicationsProficiency with automated testing tools such as Selenium, Cypress, and PlaywrightExperience with AODA compliance testing and accessibility tools (JAWS, VoiceOver, Axe, Accessibility Insights, WAVE)Experience with CI / CD pipelines and version control (Git, Azure DevOps)Understanding of image processing and biometric data integrity3. Testing Skills (35%)
Extensive experience in manual and automated testing across functional, non-functional, and integration layersExperience using data query tools (e.g., SQL, Excel) to support testingStrong experience supporting and executing User Acceptance Testing (UAT)Proven ability to develop test strategies, test plans, test cases, and reusable test scriptsExperience with unit, load, performance, and specialized testingAbility to design scalable, modular testing frameworks4. AI Skills & Experience (15%)
Experience testing AI / ML-enabled applicationsUnderstanding of AI model behavior, including edge cases and bias detectionAbility to validate AI-assisted user workflows and biometric integrityFamiliarity with AI explainability and transparency principlesExperience with AI testing tools and frameworks (e.g., MLFlow, TensorBoard)Collaboration with AI engineers to define testable requirements and performance benchmarksMust-Have Requirements
10+ years of experience as a QA / Testing SpecialistExperience testing web and mobile applicationsProficiency with automated testing tools (Selenium, Cypress, Playwright)Experience testing AI / ML-enabled applicationsFamiliarity with AI explainability and transparency principlesAbility to validate AI-assisted workflows and biometric integrityStrong experience working in Agile / DevOps environmentsDeep understanding of AODA and WCAG 2.1 (Levels A, AA, AAA)Nice-to-Have
Experience with AI testing tools and frameworks (MLFlow, TensorBoard)Experience identifying AI edge cases and bias#LI-SB1