Delivery & Technology Specialist

Job Description

Job Description

Delivery & Technology Specialist

Reports to : General Sales Manager

Want to work with one of the most prestigious luxury auto brands in the world?

Join our dynamic team at our state-of-the-art Lexus dealership, proudly located in Calgary’s vibrant Northwest Automall. As a family-owned, family-operated, and dealer-managed business, we are committed to fostering a supportive environment where every team member feels valued.

The Delivery & Technology Specialist plays a vital role in delivering an exceptional guest experience at Lexus of Royal Oak by providing in-depth vehicle orientations and personalized support. This individual ensures that each guest is confident and comfortable with their new Lexus, from initial delivery to post-purchase follow-up. With strong product knowledge and a passion for technology, the specialist helps guests navigate the features of their vehicle.

Key Responsibilities :

• Present Lexus vehicles and technology features in a clear, engaging, and informative manner.
• Assist guests during vehicle deliveries and tailor the experience to meet their individual needs.
• Demonstrate technical systems, dynamic features, and controls during vehicle handover.
• Provide post-delivery follow-up support to ensure guest satisfaction and ongoing understanding of features.
• Maintain up-to-date knowledge of Lexus vehicles through continuous research and training.
• Respond to and troubleshoot guest inquiries regarding vehicle technology.
• Collaborate with the Service Department to assist guests with technology concerns by appointment.
• Proactively engage with showroom visitors to answer technology-related questions.
• Support the training of Service and dealership staff on new vehicle technology.
• Perform additional duties as assigned by management.

Compensation

What You Bring :

Why Join Lexus of Royal Oak?

Curious about our culture? Watch a short video and hear from our team about what it’s like to work at Lexus of Royal Oak.

If you believe your experience would be a strong fit for our team, we invite you to apply online or stop by in person to drop off your résumé.

G3 Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.