Director, Business Development (Insurance Industry) Hybrid, Full-Time, (Alberta, CANADA)

Company :

ClaimsPro LPDirector, Business Development (Insurance Industry) Hybrid, Full-Time, (Alberta, CANADA)

As part of the National Business Development team, the Director, Business Development will be responsible for driving net new business functions, ensuring highly productive client partnerships are maintained. This role encompasses responsibility to ensure that Claimspro remains competitive and well positioned in the marketplace demonstrating account strategic leadership for Clients in the Alberta and Saskatchewan markets. This role requires hands-on industry experience with a track record of client development, sales execution, strategic negotiations, and ability to provide continued organic growth and opportunity across the organization.

Key Responsibilities :

Centralized focus on overall client relationship management, profitable net new client growth, customer retention by executing consistent and effective client contact

Delivery of strategic plan and objectives to achieve profitability

Delivery of revenue targets, new business and organic growth for ClaimsPro

​ Sales :

Participation, development, and execution of Corporate (Private and Public Sector), Client results and new business opportunities

Participation, development and implementation of strategic sales initiatives for Corporate (Private and Public Sector) Canada, Risk Manager and Broker communities

Manage growth initiatives, and drive innovation in account development, pricing approaches and market alternatives

Relationship management and organic expansion, consistently broadening customer base and services provided for Client partners

Maintain competitive market intelligence to leverage opportunities in the marketplace.

Partner with ClaimsPro BD team and BULs to ensure support and adherence to consistent branding, approach and messaging.

RFP and proposals are a key component to this role for client delivery.

Account Management :

Develop and achieve annual sales forecasts, budgets, and business plans

Responsible for key account management, and expansion of organic growth opportunities

Accountability for all sales initiatives relating to the service of client claims, overall strategic direction, price and process improvement of accounts via Monday.com

Drive corporate retention objectives through the continued maintenance and monitoring of existing Client business strategies and business plans.

Accountabilities :

Implementation of sales revenue targets and performance objectives

Work with all internal business intelligence including but not limited to : Regional Operations, National Operations, Finance, ECS, NAU, IT & QA to ensure client deliverables and growth for all accounts

Accountable for maintaining accurate updated client data : Contacts, all Client related documents (contracts, rate schedule, and proposals)

Qualifications & Education

5 years business development experience in the Insurance Industry.

CIP, CRM, CSP beneficial

Experience in all aspects of sales including growth strategies, account development, budgeting and forecasting

Strong problem identification and resolution skills

Demonstrates strong presentation skills and a solutions and service orientation

Excellent oral and written communication skills

What we offer : Competitive salary

Pay-for-Performance Incentives

Work-Life Balance & Hybrid / Remote Work Opportunities

E-flex Benefits Program & Wellness Initiatives

Registered Retirement Savings Plan (RRSP) with 2% Match

Training, Career Development, and Employee Recognition Programs

Reimbursement for Adjusting Licenses and Dues

Employee Referral Bonuses

Employee Perks (access to vendor discount programs)

Environment & Working Conditions

Positive Team Dynamics

Innovative

Resourceful

Self-Management - Working from home

Organized – planning and strategizing skills

Analytical

Negotiator

Goal driven

Alberta based Office : Calgary preferred.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.