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Jr. Service Representative to process incoming payments for a large banking client - 66824-1

Jr. Service Representative to process incoming payments for a large banking client - 66824-1

S.i. SystemsToronto
30+ days ago
Salary
CA$17.50 hourly
Job description

Jr. Service Representative to process incoming payments for a large banking client - -1

LOB : Payments Processing

Duration : 12 months (possibility of extension)

Location : Hybrid - Mississauga (1 day / week; currently Wednesdays is the teams scheduled day)

Working Hours : : rotating shifts - shifts are 7.5 hours / each and can span in timing from 7 : 30am- 6 : 30pm EST.

This group receives and processes incoming payments from other entities worldwide electronically. The focus of these individuals will be to repair incoming payments- when payments are processed, the process of the funds transmitting from their entity can error out- these reps will correct this route and ensure payments can process through their queue to the correct entity. This role operates exclusively as a back-office function- there is no customer facing element to the role.

Must-Have Skills :

  • Experience in a service representative processing payments
  • Typing speed of 50 words / minute at minimum
  • Banking / Fi exp

Nice to Have Skills :

  • Bilingualism (French / English)
  • Previous financial teller experience
  • Solid knowledge of general geography - this team handles transfers worldwide, and it can be helpful for candidates to have a good understanding of where countries are located and the currencies they leverage

    • Job Responsibilities :

  • Repairing wire payments
  • Ensuring wire payments are processed with no process errors
  • Receiving payments in differing currencies and manually keying the funds into the correct currency in alignment with the customer’s bank account
  • Working through their request queue with both speed and accuracy

    • Candidate must complete a typing test