Overview
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Work Location : Value Buds, Southpointe, Fort Saskatchewan, AB
About Nova Cannabis
Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission : deliver compelling value to cannabis consumers. Our goal is to attract, grow and retain a loyal customer base by offering high-quality cannabis products in convenient locations at everyday low prices.
About the Role
Based out of our Value Buds, Southpointe location , in Fort Saskatchewan, AB . We are looking for an experienced Part-time Keyholder who can handle curveballs like a champ. Not only will they be responsible for ensuring the store is in tip-top shape, but they’ll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers. We’re looking for go-getters who love to meet new people and cultivate relationships and are excited to learn more about this up and coming industry.
Role and Responsibilities
Customer Offering
- Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs
- Facilitate a welcoming and positive atmosphere for everyone in the store
- Educate customers about cannabis products, strains and consumption methods
Day to Day Operations
Promote our culture and brand by participating in merchandising and promotional activitiesWork in partnership with Store Managers and other team members to generate salesMaintain a high level of product and service knowledge; stay up-to-date with industry legislation, trends and new productsParticipate in routine store maintenance and ensure cleanliness is a priorityComplete customer transactions on the POS system and adhere to all cash and Loss Prevention proceduresMonitor inventory and re-stock products regularlyRegulatory Adherence
Comply with all OH&S policies and proceduresSupport and promote Nova Cannabis’s and AGCO’s social responsibility programsComply with Nova Cannabis’s policies, standard operating procedures, and practicesExperience and Qualifications
Minimum 2 years of customer service experienceMinimum 2 years of retail and / or hospitality experienceCannabis, liquor or healthcare experience is preferredHigh School Diploma or equivalentValid SellSafe and QCW certificationMust complete and pass a Criminal Record CheckWorking knowledge of regulations as it pertains to selling cannabis in AlbertaPersonal Characteristics and Requirements
Excellent customer service skills; positive attitude, charisma, comfortable engaging with customersAbility to think on your feet and creatively problem solveOpen-minded and constantly identifying ways to improvePassionate about creating a positive, memorable, and tailored experience for every customerExcellent communication skills (written and verbal) and a professional demeanorTeam player who is passionate about supporting the overall success of the businessUphold ethics, confidentiality, and demonstrate a high level of discretionResponsible and reliableMust be 18 years of age or olderMust have reliable transportation to commute to / from workAdditional Information
Job Type : Part-time
Location : Edmonton, AB T5K 1M9 (preferred); Work Location : In person
Seniority level
Entry levelEmployment type
Part-timeJob function
Sales and Business DevelopmentIndustries
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