Senior Specialist II, Process Innovation (12 Month Contract)

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people they are at the forefront of everything we do.

Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

Did we catch your attention yet?

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun . then please keep reading!

Our Perks :

• Fantastic employee discount on all Samsung products
• Competitive Salary
• Employer paid Medical and Dental coverage from day one
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee / latte machine
• 4-day in-office work schedule Monday through Thursday with Friday remaining a flex day to work remotely
• Employee Referral program- we want great talent like you!
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
• Additional Well Being Days for better work life-balance!

The Senior Specialist, Process Innovation will be responsible for diagnosis of operational / process issues, determine improvement points for sales, logistics and operations teams and drive these projects through to completion via classical project management and new agile methodology.

This position will be responsible to develop and execute the project plan in order to support Samsung Electronics Sales divisions and their Support divisions within a matrix organization : Sales & Marketing, Supply Chain (SCM) / Retail Management, Logistics, Finance and Service.

This person will focus on value added projects to optimize the functional processes and the operational systems based on data driven analytical skills.

The position will be a key liaison between internal Samsung Electronics Canada (SECA) (Sales & Marketing, SCM, Logistics, Business Operations Center (BOC), Information Services, Finance and Service) and external SECA such as Headquarters (HQ) / North American Headquarters (NAHQ) / Samsung Data Services (SDS) / Customers / Vendors on projects they lead.

In addition, there will be other opportunities to lead or participate in HQ projects & new system roll-out where their expertise can be applied.

This position will be responsible for project plan developments, initiatives and internal approval / consensus guidelines as related to process change and assurance of compliance with HA / NAHQ guidelines and KPI results.

including revenue and profit generation.

Role and Responsibilities

Essential Duties and Responsibilities :

• Responsible for the development and management of new Process Innovation Projects related to operations optimization and process efficiency
• Ensures execution of projects developed and demonstrate advanced interpersonal skills to engage with peers, customers, and senior management
• Creative problem solver that has the ability to break down complex problems into meaningful parts in order to identify solve for improvement areas
• Responsible for the adoption and coordination of new operational process or system changes ensuring alignment to HQ guidelines
• Responsible to establish timelines, ownership, key milestones and to follow-up with stakeholders on all deliverables
• Responsible to resolve escalations through interaction with all levels within Sales and Marketing, SCM, Logistics, BOC, Finance and Service to ensure that needs are identified and immediate resolution found for critical SCM operational barriers
• Assessing potential set of solutions and making recommendations
• Training and Testing for new Process or functional system delivered by project
• Data and Work flow Analysis
• Review and Coordinate the updates of new policies and procedures in GPPM
• Responsible to present ideas and concepts in addition to gaining consensus from all levels of the organization

Skills and Qualifications

Education :

Bachelor’s Degree, or equivalent, required

Knowledge :

• Bilingual in English and Korean is required
• Knowledge of ERP such as SAP (3+ Years SAP Experience (LE, SD, FI, or CO) an asset
• Knowledge of EDI and Business Systems an asset
• Advanced in Microsoft Office (Excel, Access, PowerPoint, Visio, Word, Outlook),
• Knowledge of BI Tools suite is an asset (Strong Excel VBA, SQL, Tableau, PowerBI)
• Strong data analysis, analytical skills
• Must have excellent communication and interpersonal skills; ability to interface at all levels within the organization, including facilitation consultation, negotiation and influencing skills to impact decisions
• The ability to plan, organize, and prioritize multiple assignments and projects.
• The ability to work in a team environment to identify and achieve team project goals and results, including the completion of assignments within established time frames.

Experience :

• 5+ Years Advanced Project Management experience (PMP, Agile) desired
• 3+ Years SAP Experience (LE, SD, FI, or CO) desired
• 5+ years of work related experience in supply chain management, logistic
• Business Analysis (Exposure to Lean Six Sigma Green Belt / Black Belt)
• Knowledge of supply chain process and retail channel within electronics industry

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate.

Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate.

If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

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