Manager, Disaster Recovery to lead the Technology Risk & Control identification process across Infrastructure and Operations for our large insurance client.
Duration : Fulltime / Permanent
Location : Hybrid (3 Days onsite in Toronto or London, ON)
The Manager, Disaster Recovery will partner with key stakeholders in executing proactive and effective Technology risk and resiliency management practices including Disaster Recovery (DR) across the Digital Technology organization, helping technology teams embed a risk and resiliency management culture into delivery, support and operations that enables business objectives.
This role will also lead the development, design, execution and maintenance of the Resiliency and Recovery practice area for Digital Technology.
Working closely with the Director, this role will be responsible for strengthening our technology resiliency testing; ensuring that technology resiliency risks are clearly understood, testing and controls are implemented to mitigate those risks and continuous monitoring is established to ensure recovery effectiveness.
Responsibilities :
- Contribute to the evolution of the client’s technology operations management strategy and operating model.
- Support the Technology Risk & Control identification process across Infrastructure and Operations.
- Partner with all management levels, Security, Risk and Compliance in conducting risk assessments and managing technology, resiliency and recovery risks for Infrastructure and Operations.
- Provide extensive subject matter expertise in resiliency and recovery (DR) and key technology risk management area within technology operations.
- Act as the key point of contact for all Resiliency and Recovery (DR) related matters across the organization.
- Establish and oversee the coordinated recovery testing work plans.
- Ensure the existence and development of disaster recovery plans (DRPs).
- Establishing testing approaches and schedules to ensure minimum testing activities are occurring.
- Exercising and testing of recovery plans (tabletops, failover, etc.) to ensure that recovery of applications meet the defined RTO / RPO objectives.
- Ensuring the development, design, execution and maintenance of the Disaster Recovery practice area for Canada Technology.
- Manage ongoing monitoring and enforce compliance with recovery policies and standards across Canada Technology.
- Support Line 2 in their review and challenge of 1st line risk processes.
- Build and maintain a backlog of technology risk remediation work supported by a governance lifecycle and the implementation of management tools supported by technology.
- Establish, support, and streamline resiliency and recovery technology risk reporting and metrics.
- Lead a team of technology risk, resiliency and recovery specialists to achieve and surpass personal and team objectives.
Must-Haves :
- 3 - 5 years of experience in a similar technology risk leadership position
- 5 - 7 years of experience in the financial services industry (or other regulated industry)
- 5 years of progressive experience within the areas of technology risk, compliance, business continuity, disaster recovery or governance.
- Understanding of technology risk regulatory, and industry best practice ( COBIT, NIST, ISO standards, etc.)
- Understanding of how large enterprise organizations work, within in a regulated environment.
- Experience leading and developing high performing teams.
Nice-to-have :
- Business Continuity professional accreditation / certification
- Experience with ServiceNow GRC, Fusion or other GRC platforms