shift supervisor - Store# 04279, MEADOWLANDS - CHAPTERS

shift supervisor - Store# 04279, MEADOWLANDS - CHAPTERS

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. You will deploy partners, delegate tasks, and create the Starbucks Experience by providing legendary customer service, high‑quality beverages, and a clean, comfortable store environment.

Summary Of Key Responsibilities

• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks.
• Maintains a calm demeanor during high volume periods and sets a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating the environment and customers for cues.
• Communicates information to the manager so the team can respond to create the Third Place environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful, encouraging coaching as needed.
• Provides feedback to the store manager on partner performance during the shift.
• Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to partners on shift.
• Delivers legendary customer service to all customers by acting with a customer‑first attitude.
• Discovers and responds to customer needs.
• Develops positive relationships with the shift team by understanding and addressing individual motivation, need, and concerns.
• Executes store operations during scheduled shifts.
• Organizes opening and closing duties as assigned.
• Follows Starbucks operational policies, cash handling, safety, and security procedures.
• Follows all cash management and cash register policies and ensures proper cash management practices are followed by the shift team.
• Ensures the delivery of legendary customer service for all customers by following up with baristas during the shift.
• Maintains regular and consistent attendance and punctuality.
• Provides quality beverages, whole‑bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety, and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational tools and collaborating with the store manager to find new, creative, and effective methods of recognition.
• Utilizes operational tools to achieve operational excellence during the shift.

Summary Of Experience

Required Knowledge, Skills & Abilities

Starbucks and its brands are an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. People of colour, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please email us at applicantaccommodation@starbucks.com.

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