Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 year to less than 2 years
Tasks
Evaluate daily operations
Plan and organize daily operations
Recruit staff
Set staff work schedules
Determine type of services to be offered and implement operational procedures
Balance cash and complete balance sheets, cash reports and related forms
Conduct performance reviews
Cost products and services
Organize and maintain inventory
Ensure health and safety regulations are followed
Negotiate arrangements with suppliers for food and other supplies
Participate in marketing plans and implementation
Address customers' complaints or concerns
Provide customer service
Plan, organize, direct, control and evaluate daily operations
Supervision
More than 20 people
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Handling heavy loads
Physically demanding
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Large workload
Personal suitability
Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Employment terms options
Early morning
Government programs
Recognized employer
Employment terms options
Evening
Employment terms options
Morning
Night
Day
Weekend
Overtime required
Support for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Provides staff with awareness training to create a welcoming work environment for mature workers
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Operations manager restaurant • Newmarket, ON, CA
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