The Pharmacy Coordinator plays a pivotal role by scheduling deliveries and processing prescription medications in collaboration with Pharmacists to ensure the accurate dispensing of medications to patients.
The Team Lead (B5) role is a successor role for the Pharmacy Coordinator role, as well as back-ups for the other Coordinator roles as required
Responsibilities :
Provide exemplary customer service that meets the standards of McKesson Canada; customer interaction is done via phone and email
Billing prescriptions through pharmacy software, ensuring all required documentation is adequate and appropriate, including (but not limited to) accounts receivables, dosage and dosing intervals, third-party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, and assignment of benefits
Creating patient files in pharmacy software
Managing site calendars, appointment changes, dispensing, and shipping schedules
Accurately dispensing medications to ensure arrival at the appropriate destination on time
Conducting patient follow-up calls for outstanding accounts, ensuring that all medical questions are referred to a pharmacist
Adherence to all relevant guidelines, including the established Standard Operating Procedures and all applicable regulatory requirements
Inventory management and reconciliation
Effective communication with both external and internal contacts
Developing and maintaining professional relationships with healthcare professionals, reimbursement coordinators, infusion coordinators, provincial ministries of health, and private payers
Accurate data entry into various systems
Liaison between insurance plans and physicians directly to ensure all necessary paperwork and information is provided to the patient's plan for coverage review
Understanding, and resolving third-party billing issues for high-dollar value products
Thoroughly and accurately completing paperwork regarding the processing of materials
Other duties as assigned
Key Requirements : Knowledge
Knowledge
Knowledge of third-party insurance plans, and pharmacy software
Proficiency in Windows environment and MS Office
Secondary School Diploma
Skills
Exceptional organizational and multitasking abilities
Technical skills for successful medication dispensing
Effective communication skills
Ability to work under pressure and meet tight deadlines
Customer service
Teamwork
Understanding unique medications and patient needs
Problem solving
Interpersonal skills
Patient advocacy
Decision making
Collaboration
Abilities
Quick learner in fast-paced environment
Problem-solving and team player
Self-starting and independent work style
Experiences
3+ years of retail pharmacy experience
Supervision and Communication :
- Communication : Strong oral and written communication skills
- Direct Reports : N / A
What you gain in the role :
Knowledge : Diverse billing knowledge within specialty pharmacy setting
Skills and Abilities : Multitasking, organizational skills, specialty pharmacy specific software
Experiences : working with various cross functional teams
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.
The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.
In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
$37,100 - $61,900
Data Integrity Governance Coordinator (12-Month Contract)
The contract is anticipated to last 12-months with a possibility of extension. We are looking to have a Data Integrity Governance Coordinator join our team on contract. Data Integrity Governance (DIG) Coordinator. The Data Integrity Governance (DIG) Coordinator be responsible for documentation and u...
National Coordinator, Partnerships and Corporate Philanthropy (12-Month Contract)
National Coordinator, Partnerships and Corporate Philanthropy. National Coordinator, Partnerships and Corporate Philanthropy. Maintain accurate, professional and current records on corporate prospects, sponsors and supporters through our CRM system and other shared drives and support regular CRM rep...
First Nations/Metis/Inuit Candidates - Social Media Manager, 12-Month Contract
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters.The following job posting and assessment questions were crafted by Kiinago Bi...
Aon Choice Consultant (12 Month Contract)
Aon Choice Consultant - Health Solutions Practice- 12 month Contract. This is a virtual role with the flexibility to work anywhere in Canada on a one-year contract. Five (5) plus years of direct group benefits experience in a contracts and client onboarding environment is required;. ...
Partner Administrative Assistant- 15 Month Contract
KPMG is looking for an Administrative Assistant who can provide support on a range of activities to ensure a high-quality product. The role of Partner Administrative Assistant is deemed to be an essential service and is required to be performed in office. Assist in the proposal process as required, ...
Internal Communications Specialist, Deloitte Global People (12 month contract)
Track progress of communications campaigns through monthly and quarterly metrics reporting. ...
Investigation Officer ( 12 month contract)
The Capital Markets, Reconciliations Services - Investigations team is hiring an Investigation Officer to join its Bedford office.As an Investigations Officer, you will provide exceptional service to resolve breaks resulting from settlements of Capital Markets transactions, commercial and retail dea...
Global Financial Analyst (12 - 14 month Contract/ Secondment)
At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.Reporting to Manager, this role executes operational finance activities and provides analytical support for the Global Func...
Territory Manager (12-Month Contract)
Responsible for all administrative duties including reporting (monthly sales, planning, expenses, etc. ...
Talent Coordinator (Contract- 6 Months)
We are hiring two Talent Coordinators (Contract- 6 months) to support our Technology or Commercial recruiting teams in scheduling interviews and system maintenance. ...