Proposal Writer & Storyteller

Overview

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

What You’ll Do

Crafting Winning Proposals : Lead the development of highly persuasive and tailored proposals, bids, and grant applications. This involves diving deep to understand client needs, articulating our unique value proposition – especially our tech-enabled BPO solutions – and ensuring every word contributes to a compelling, winning story.

Building Organizational Narratives : Collaborate closely with departments across the organization—including marketing, sales, product development, HR, and leadership—to identify key storytelling opportunities. Then develop engaging content that spans our website, case studies, presentations, internal communications, thought leadership pieces, and more, always highlighting our technological prowess and operational excellence.

Ensuring Narrative Cohesion : Champion a consistent brand voice and overarching narrative across all our communications. Ensure our story is cohesive, impactful, and authentic in every interaction, reinforcing our mission, values, and our position as a leading tech-enabled BPO.

Research & Insight Gathering : Conduct thorough research and insightful interviews with internal subject matter experts from Operations, Technology, and other functions, as well as with clients and stakeholders. The goal is to uncover the compelling details and unique that form the foundation of our most powerful stories.

Refining & Perfecting Content : Meticulously edit and proofread all written materials for accuracy, clarity, grammatical precision, and strict adherence to our brand guidelines. Ensure content is always polished and professional.

Audience-Centric Communication : Master the art of tailoring messages and storytelling approaches to effectively connect with diverse audiences—whether it's a potential client, a strategic partner, a new hire, or the general public. This includes simplifying complex technological concepts for non-technical audiences.

Process Enhancement & Innovation : Proactively identify opportunities to improve our content development and proposal writing processes, tools, and materials. Build and maintain a dynamic content library for future reference.

Project Management & Collaboration : Juggle multiple projects simultaneously, manage deadlines effectively, and collaborate seamlessly with cross-functional teams, particularly Operations and Technology, to ensure timely and high-quality deliverables.

Champion company core values and other company programs

Other duties as assigned

Location

This role can be based in either Canada or USA. In Canada we have offices in Barrie, London (Ontario) & Montreal; while in the USA we have an office in Hampton, Virginia. We will consider either onsite, hybrid or even fully remote working schedule for the right candidate.

Salary

Starting salary range between CAD USD 50,000 - 60,000 (Depending on Experience).

Skills and Experience

Education : A Bachelor's degree in Communications, English, Journalism, Marketing, or a related field, or equivalent practical experience

Experience : 2-3 years of professional experience in proposal writing, corporate communications, content strategy, or a related field where storytelling was a core responsibility. Experience within a B2B, BPO or tech-enabled services environment is a significant plus

Why Join Us?

• Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.
• Comprehensive Training : We offer extensive paid training to ensure you’re equipped for success.
• Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do.
• Diversity & Inclusion : We celebrate the unique perspectives and contributions of all our employees.
• Fun Workplace : Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
• State-of-the-Art Offices : Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
• Rewarding Work : Help businesses grow while making a real difference in people’s lives!

Selection Process

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Equal Opportunity

At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

Bill Gosling Outsourcing – Where your career thrives!

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