Field Clinic Support Manager- Ontario (Hybrid)

Field Clinic Support Manager - Ontario (Hybrid)

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Position Type : Full Time

Department : Patient Programs

Work Location : Ontario

Work Arrangement : Remote / Hybrid - Flexibility to travel in Ontario up to 50%

Work Hours : Standard business hours, Monday to Friday with flexibility between 8 am and 8 pm

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services.

Why we love working here :

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry‑leading, in‑house corporate training offered throughout the year

The Opportunity

Reporting to Program Manager, the Field Clinic Support Manager is responsible for managing all aspects of the clinic relations. The Field Clinic Support Manager acts as a liaison and provides ongoing feedback to the Program Manager based on observations in the field and feedback from customers as it pertains to the quality of service, training, and other areas of importance and to deliver optimal PSP services by supporting patients and clinics. The Field Clinic Support Manager is required to interact and collaborate with the clinic’s team, PSP team, Program Manager as well as client personnel. From time-to-time client personnel may request meetings, clinic feedback, assistance in issue resolution, reconciliation assistance, delivering of training on PSP services, or other types of information.

A Day in the Life (What you will do here)

Field Responsibilities

Clinic Management

Offer support to clinics by performing and managing PSP related interactions; this activity includes specific functions such as :

Patient Support

Through the support of clinics and field PSP responsibilities, the Field Clinic Support Manager will perform specific tasks such as :

Preferred Qualifications And Education Requirements

What makes you a great fit for this team

Why join Sentrex?

Equal Opportunity Employer

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

Application

We encourage you to apply and accept all applications, however, please note that only candidates who meet the specified requirements will be contacted for an interview. Accommodations can be made available upon request for those candidates taking part in the selection process.

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