Technical Sales and Field Service Engineer

Technical Sales and Field Service Engineer

Position Summary : Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc., as well as business development and sales strategies.

Responsibilities

• Outside sales meetings and calls to build relationships with existing and new customers
• Application engineering to apply our products using sound engineering principles
• Project management of installations in progress — managing schedules / plans to ensure equipment arrives on site when needed
• Service and technical support of existing equipment
• Support end users to maintain high levels of customer service, including assisting contractors with wiring on site and remote troubleshooting
• Provide integrated application engineering and design support for a wide range of ventilation applications to meet customers’ needs
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers
• Daily tasks include inside sales support, application engineering and outside sales
• Presentations, quotes, submittals, technical product support, job site visits and hands-on troubleshooting as needed
• Educate and promote CaptiveAire products to users in your market, including conference calls, meetings, presentations, and product demos
• Research and develop new business opportunities with new and existing users
• Provide top-notch customer service and strive to exceed customer expectations
• Maintain quick turnaround times and continually evaluate and improve processes and the customer experience

Qualifications

Benefits

Salary

$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is an equal opportunity employer. We review applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, or any other basis prohibited by law. Applicants must be legally authorized to work in the United States. We are not able to consider sponsorship at this time.

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