Customer Service Representative

Waste Connections of Canada , the leader in non-hazardous solid waste management in North America is looking for a Customer Service Representative / Receptionist is to join our team in Parksville, BC .

We are looking for an SAFETY inclined, energetic, autonomous and proactive team player capable of making a difference in his / her team and community.

Address : 150 Campion St #4 Kelowna, BC, V1X 7S8

• Salary ($40K-45K) plus incentives
• Full time
• Benefits, RRSP

Responsibilities include :

• Manage daily administrative tasks including establishing work priorities
• Answer and direct incoming phone calls and assist local customers and residents with their waste collection inquiries
• Identify and assess customers’ needs to achieve satisfaction
• Follow communication procedures, guidelines and policies
• Serve visitors by greeting and assisting them or directing them to the appropriate party
• Perform clerical and reception duties including sorting incoming mail, filing, photocopying, faxing, office organization, etc.
• Assist with the development and implementation of reporting procedures
• Place office supply orders
• Additional tasks as required
• Ideal candidate will possess :

Requirements :

• Minimum High school diploma
• 3-5 years directly related to office administration
• Solid knowledge of MS Office Applications
• Organizing and coordinating skills
• Ability to communicate effectively, both orally and in writing
• Knowledge of supplies, equipment, and / or services ordering and inventory control
• Ability to analyze and solve problems
• Ability to gather data, compile information, and prepare reports
• Ability to foster a cooperative work environment

Thank you for your interest, only those successful will be contacted.

Come, join a team environment, and colleagues who embrace a "work hard, play harder" culture. . You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.