Slack and Google Workspace Administrator

freelance.caToronto, Canada

30+ days ago

Job description

Job Description Job Title – Slack and Google Workspace Administrator Office location : - Canada

Description

Responsibilities : Enterprise SaaS Applications Administration and Operations (75%)

Manage and support applications, including :
Google Workspace
Slack
Zoom
LDAP
Handle employee onboarding / offboarding requests, Slack apps, Google Marketplace, and Slack channel share requests.

SSO Integration (10%)

Independently manage Single Sign-On (SSO) integrations using OneLogin.

Runbook Review and Improvement (15%)

Audit existing runbooks, identify gaps, and create / update guides.

Triage, process, and resolve operational requests while managing escalations.

Requirements : Experience :

Minimum of 5 years as a Slack Admin and Google Workspace Admin .

Preferably 8+ years of experience in IT.

Skills :

Strong customer service orientation and collaboration skills.

Confidence in handling operational tasks and working with non-technical users and 3rd-party vendors.

Detail-oriented with the ability to manage and resolve customer requests professionally.

Availability :

Must work EST hours.

Overtime requires prior approval.

Operational Readiness :

Ability to meet resource demands and implement contingency plans for attrition.

Eligibility and Application Steps

If you are enthusiastic about this exciting opportunity, we kindly request you to provide the following documents :

Without mandatory documents, we cannot submit a candidate.

Updated Resume in word format (Mandatory)

Skills Matrix and References (Mandatory)

Expected hourly rate (Mandatory)

Visa Status (Mandatory)

LinkedIn ID (Mandatory)

Please only apply if you meet the qualifications mentioned above.

Qualification Bachelor Degree Job Related Sector(s) Administrative Assistant Experience

Greater Than 10 Year

Slack and Google Workspace Administrator • Toronto, Canada