Overnight Freight Team Associates are responsible for stocking products / merchandise and organizing the sales floor to create a pleasant and safe shopping environment.
Key Responsibilities :
Handling Merchandise
- Stocking merchandise onto shelves to achieve 100% in stock.
- Packing-out and packing-down merchandise as directed.
- Merchandising new items and promotions.
- Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner.
- Maintaining and organizing overheads (E.G., striping overheads).
- Communicating with other freight team members to ensure all product is stocked in the proper area.
Ensures Customer Satisfaction
- Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
- When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
Maintains Safety and Security
- Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
- Ensure customers are able to move through the aisles easily and safely.
- Follows all Safety and Loss Prevention Policies and Procedures.
Competencies :
- Action Oriented
- Communicates Effectively
- Customer Focus
- Drives Results
Skills :
- Interpersonal skills
- Organizational skills
Direct Manager / Direct Reports :
Freight Team Supervisor
Travel Requirements :
None
Physical Requirements :
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
- Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise Hybrid Work :
- Dependent
- Dependent
Working Conditions :
- Working within a flexible schedule that includes overnight shift and may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Passing forklifts emit gas fumes.
- Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education :
Highschool Diploma or Equivalent
Minimum Years of Work Experience :
1 to 2 years Retail or Distribution experience an asset
Minimum Leadership Experience :
Certifications :
Other Requirements / Assets :
- Knowledge of operating reach trucks, forklifts and order picker machines an asset
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