Treatment Coordinator
Canadian Dental Services Corporation – Woodbridge, ON – Full‑time
Job Overview
Join Davis Orthodontics, a patient‑centered orthodontic practice with multiple GTA locations, to support our dynamic team as a Treatment Coordinator. You will be the first point of contact for new and existing patients, guiding them through treatment and payment options while ensuring accurate documentation.
What You’ll Be Doing
- Act as the first point of contact for new and existing patients—by phone, email, or in person
- Collect key information from new patient inquiries and guide them through the next steps
- Present treatment and financial options to patients with confidence and clarity
- Review contracts and payment plans with new patients and their families
- Coordinate insurance information and respond to coverage inquiries
- Handle payments and ensure all documentation is accurate and complete
- Conduct follow‑up calls and assist with re‑booking appointments
- Prepare letters for doctors and collect required signatures
- Support the front desk team as needed
What We’re Looking For
Excellent communication and interpersonal skills—love talking to people and making them feel at easeA natural flair for customer service and building relationshipsSales experience preferred—confident presenting options and helping people make informed decisionsAbility to stay organized and handle multiple tasks in a busy environmentPositive, can‑do attitude and a collaborative mindsetDental Assistant Level II and NDAEB certification are assets but not requiredBenefits & Hours
Monday‑Thursday schedule with 2 days at Bolton and 2 days at Woodbridge, salary range $27‑$30 per hour, competitive pay, flexible hours, equal‑opportunity employer.
Equal‑Opportunity Statement
Davis Orthodontics is an equal‑opportunity employer. We are committed to inclusive, barrier‑free recruitment and selection processes, and to providing reasonable accommodations for employees with disabilities.
Application Notes
Ability to travel between both locations is required.
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