Dispatch & Logistics Administrator

Overview

Our client, a dynamic and rapidly growing organization based in the North East of Calgary, is seeking a highly organized and proactive Dispatch & Logistics Administrator to join their collaborative team on an ongoing temporary basis. This is a unique opportunity to be part of a purpose-driven company that plays a critical role in providing safe and compassionate transportation services for students living with disabilities. With a workplace culture centered on inclusion, safety, and service excellence, this role is ideal for someone who thrives in a fast-paced, front-facing environment and is passionate about making a daily impact in the lives of others. You’ll be a key player in ensuring smooth office operations while supporting real-time logistics and dispatch needs for a highly coordinated field team.

Responsibilities

• Monitor daily transportation routes in real time, ensuring schedule accuracy and on-time performance.
• Provide immediate administrative support in the event of route delays, last-minute staffing changes, or service disruptions.
• Serve as the first point of contact for incoming calls related to transportation updates, student concerns, or routing issues.
• Coordinate and communicate route adjustments or incident details with families, schools, and internal teams.
• Respond quickly and effectively to on-road incidents, including behavioral, medical, or mechanical emergencies.
• Liaise with drivers and attendants to confirm shift changes and ensure all routes are adequately staffed.
• Support the Operations team in tracking, logging, and resolving service incidents.
• Maintain accurate records and contribute to incident reports and documentation.
• Assist with general office tasks to ensure a smooth and supportive environment for both office and field staff.

Qualifications

This is a fantastic opportunity to join a Calgary-based organization making a real difference in the lives of students and families. If you're looking for a fast-paced administrative role where your work truly matters, apply now to become part of this dedicated and compassionate team.

Please check out our website at www.eqstaffingsolutions.com to view all our job postings.

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