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Scheduler & Dispatcher-CHW Program
Scheduler & Dispatcher-CHW ProgramCanadian Red Cross • Greater Sudbury, Sudbury District, CA
Scheduler & Dispatcher-CHW Program

Scheduler & Dispatcher-CHW Program

Canadian Red Cross • Greater Sudbury, Sudbury District, CA
9 days ago
Job type
  • Full-time
  • Permanent
Job description

Scheduler & Dispatcher-CHW Program – Canadian Red Cross

Location : In-person (Sudbury, ON)

Employment Status : Temporary Full-time

Responsibilities

  • Create and maintain the scheduling system for the program.
  • Coordinate and dispatch staff and volunteers to support daily operations, ensuring they have the necessary tools and information.
  • Monitor and track resource availability and deployment, ensuring all dispatches are well‑coordinated and effectively managed.
  • Monitor inventory levels of equipment and supplies, and place orders as needed.
  • Collaborate with other CRC teams and external partners to ensure client service delivery is timely and effective.
  • Provide timely and accurate progress reports on scheduling, deployment, and activities as required.
  • Assist with administrative tasks such as data entry and record keeping.
  • Receive client intake calls to determine eligibility and complete intake documentation within the client record.

Qualifications

  • Minimum 1–2 years of experience and a 1–2 year college diploma, post‑secondary certification, or equivalent combination of education and experience.
  • Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint.
  • Ability to apply standard methods and select among options to resolve routine problems.
  • Strong communication and influencing skills, clarifying policies, processes, and services effectively.
  • Experience managing schedules and coordinating resources to maintain smooth operations.
  • Strong organizational and time‑management skills, with the ability to prioritize tasks and adapt to changing demands.
  • Compassion, empathy, and understanding for individuals with differing cognitive and physical abilities.
  • Bilingualism in English and French is required.
  • Working Conditions

  • No unusual physical requirements.
  • Requires concentration, attentiveness, and attention to detail.
  • Ability to adapt to changes in work priorities and respond to time‑sensitive needs.
  • Work will be conducted in an office‑like setting.
  • May require travel to safe locations; limited exposure to adverse conditions.
  • Work requires the ability to work with deadlines.
  • Applicants whose first language is not English may be required to perform responsibilities in English.
  • Eligibility to work in Canada is required; non‑citizens or non‑permanent residents should review visa eligibility.
  • Selected candidates will undertake pre‑employment screening, including a satisfactory Enhanced Police Information Check (E‑PIC).
  • Seniority Level

    Entry level

    Employment Type

    Temporary

    Job Functions

    Project Management and Information Technology

    Industries

    Non‑profit Organizations, Hospitals and Health Care, and International Affairs

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    Scheduler • Greater Sudbury, Sudbury District, CA

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