Manager, Technical Sales

Join to apply for the Manager, Technical Sales role at CoolIT Systems.

About CoolIT Systems

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally. Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention. As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.

Role Overview

CoolIT Systems is seeking a dynamic and experienced professional to lead its Technical Sales Engineering team. As the Manager of Technical Sales, you will play a critical role in shaping the strategic direction of the team and driving business growth in the hyperscale, colocation, and server OEM markets. This role offers the opportunity to lead a talented team of Technical Sales Engineers and contribute directly to the company’s success by fostering innovation, developing relationships, and ensuring exceptional customer experiences.

Responsibilities

• Lead, mentor, and develop the Technical Sales Engineering team to achieve individual and organizational goals.
• Foster a culture of innovation, collaboration, and high performance.
• Build and implement training programs to enhance team expertise in liquid cooling technology and industry best practices.
• Partner with the Business Development team to identify and pursue growth opportunities in hyperscale, colocation, and other key segments.
• Collaborate with customers during early conceptual product planning, providing strategic guidance to mitigate technical and commercial risks.
• Drive cross-functional collaboration to deliver winning proposals and presentations tailored to client needs.
• Act as the senior escalation point for complex customer engagements, ensuring satisfaction and trust in CoolIT’s.
• Represent CoolIT as an industry expert, participating in forums such as OCP and ASHRAE TC9.9 to elevate the company’s profile.
• Ensure the team consistently delivers high-quality collateral and insights that reinforce CoolIT’s position as a leader in liquid cooling technology.
• Develop and refine processes, tools, and templates that streamline operations and enhance the team’s ability to meet customer needs.
• Track and analyze key performance metrics to ensure alignment with company objectives.
• Oversee adherence to company policies, procedures, and safety standards.
• Stay at the forefront of liquid cooling technologies and data center thermal trends to guide product innovation and strategic direction.
• Encourage the team to leverage 3D CAD renders, simulations, and analyses to create impactful customer proposals.
• Willingness to travel internationally up to 20% to support team initiatives, customer engagements, and industry events.

Basic Qualifications

Preferred Qualifications

Skills

Why CoolIT?

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.

Benefits

We thank every candidate in advance; however, only those selected for an interview will be contacted.

Successful candidates for this position will be required to undergo background checks including criminal records check and education.

#J-18808-Ljbffr