Job Description
Job Description
Salary : 52,000-58,000
About Us
Wentworth Hospitality Group is looking for eager and engaged individuals who are passionate about next level guest experience! Our Hospitality division includes four restaurants and a boutique hotel.
Tableau Bar Bistro is located in the heart of Coal Harbour. Its a casual, upscale, award-winning French Bistro with a touch of West Coast influence. We are looking to redefine the Bistro Dining experience through our world class hospitality, food, & beverage.
Position Summary
The Manager will coordinate daily operations to deliver a high-quality dining experience. Responsibilities include delivering efficient restaurant operations, by maintaining high production, productivity, quality, and excellent guest-service standards.
Leads by living into our Vision, Mission & Values
Restaurant experience in both front and back of the house are required to oversee the dining room, check-in with guests, balance seating capacity, and ensure company policies and industry standards are followed. In addition to maintaining our vision by adhering to our values and management principles, this position must provide the highest level of service to our guests. Reports to the General Manager and works closely with the Sous Chefs & Chef de Cuisine.
Position Responsibilities
Front of House
- Coordinate daily Front of the House and Back of the House restaurant operations
- Execution of outstanding food & guest service
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Control operational costs and identify measures to cut waste
- Executes the pre-shifts
- Innovate new ways to capture sales
- Motivate & inspire leadership around sales
- Demonstrate an Anything is Possible mindset : dream big and play big
- Emulate behaviour that drives sales by being on the floor, chatting with guests and help where necessary; no job is too small
- Other duties as assigned
People
Ensure all team members understand and maintain operating standards.Motivate team members toward next-level guest service.Address guest concerns, seeking positive resolutions.Assist to train new hires and encourage continued development for existing employeeEnsure brand service standards and proper dress code is always intactPromote a positive team culture with a "can do" attitudePromote a passionate and competitive sales-driven environmentDemonstrate, promote, and live by our Leadership ValuesPlace
Demonstrate and promote a professional atmosphere that sustains top employee and guest safety standardsMaintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulationsEnsure a safe workplace in compliance with WorkSafe BCProfit
Limit promo & Q.S.A. billsFind new ways to increase profitFind new ways to improve systems & efficiencyWaste, spillage, portion controlAchieve Labour budgets every shiftBar checks- non alcohol, limes, juice. 86'd productEnsure sales forecasts are accurate, realistic, and achieved every shiftSkills & Qualifications
Education : A post-secondary degree ideally in business management or hospitality.Experience : 2-3 years prior experience in the restaurant industry.Ability to work varied hoursKnowledge about driving sales and meeting financial goalsResults driven individual with demonstrated record of prior successExcellent interpersonal skills with guests and employeesConflict resolution skillsCustomer service focus and quality orientatedAdaptable and flexibleHigh energy level, with a tolerance for stressful situationsUnderstanding of basic accounting principles and budgetsAble to successfully coach and manage peopleDriven toward personal developmentComputer Skills : Good knowledge of Word, Excel, Outlook, and POS systemsPlease apply directly via the link provided :