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contact centre manager

contact centre manager

DOCUDAVIT SOLUTIONS INC.North York, ON, CA
30+ days ago
Salary
CA$57.50 hourly
Job type
  • Permanent
Job description
  • Education :
  • Expérience :

    • Education

    • Bachelor's degree

      • Budgetary responsibility

    • 0 - $100,000

      • Tasks

    • Sort the technical problems in order to help the employee with established procedures
    • Monitor and evaluate
    • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
    • Prepare and submit reports
    • Establish work schedules and procedures
    • Co-ordinate activities with other work units or departments
    • Train staff / workers in job duties, safety procedures and company policies
    • MS Office

      • Supervision

    • 11-15 people
    • Customer service clerk

      • Security and safety

    • Criminal record check

      • Transportation / travel information

    • Public transportation is available

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment

      • Personal suitability

    • Accurate
    • Dependability
    • Organized
    • Reliability
    • Team player
    • Interpersonal awareness

      • Experience

    • 2 years to less than 3 years

      • Health benefits

    • Health care plan

      • Other benefits

    • Free parking available
    • Durée de l'emploi : Permanent
    • Langue de travail : Anglais
    • Heures de travail : 35 to 40 hours per week