Overview
ClaimsPro LP is seeking an Intermediate Property Claims Adjuster for a full-time, hybrid role based in Windsor, ON. You will support field requests within the Windsor / Chatham area.
Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background / experience in Property.
Key Responsibilities
- Prompt contact and follow up with policy holders and claimants.
- Investigate the cause and report to clients with solid recommendations.
- Using supplied technology (e.g., Docusketch), scope and establish quantum of damages.
- Identify exposures, recommend reserves, investigate required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
- Provide a high level of customer service to clients and the insured throughout the claims process.
- Participate and share ownership and responsibility for after-hours customer service requirements when required.
- Perform duties in compliance with established work standards, policies and procedures.
Qualifications and Experience
Completion of high school education; university degree or post-secondary education related to insurance will be given preference.Proficient in Microsoft Office (Outlook, Word, Excel, OneDrive).At least 3 years of relevant experience in claims adjusting.Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.Effective analytical skills, including identification of cause-and-effect dynamics.Able to draw valid conclusions and effectively communicate them.Ability to interpret complex documents of a legal nature and perform advanced numerical calculations, including analysis of comparative information.Excellent communication skills, including listening, interviewing, and negotiating; able to flex style to audience.Proactive and positive approach to customer service, ensuring inquiries are dealt with in a timely manner.Strong interpersonal skills for handling conflict and difficult situations.Why join ClaimsPro?
You will be part of a team of over 700 independent adjusters from 9 other provinces and 2 territories.Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles.You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern by our in-house team of programmers and developers.You will be supported by experienced local claims support, centralized after-hours support, and dictation services.Your claims load is driven by senior executives and business development staff from coast to coast.You are compensated for your billable hours and other costs.You are working in parallel with other SCM Insurance services teams.Your workload is balanced to maintain a high-quality level.What we offer
Competitive pay : $80,300k-$111,500k per year.Salary plus commission-based structure with a performance-driven incentive and potential for higher earnings based on results.Pay-for-Performance incentives.Work-Life Balance & Hybrid / Remote Work Opportunities.E-flex Benefits Program & Wellness Initiatives.Registered Retirement Savings Plan (RRSP) with 2% Match.Training, Career Development, and Employee Recognition Programs.Reimbursement for Adjusting Licenses and Dues.Employee Referral Bonuses and Vendor discount programs.We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third-party recruiters and request agencies not to contact our employees or managers directly to present candidates. We will not pay a fee for any placement resulting from unsolicited resumes. Resumes may be submitted directly by candidates.
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