booking agent - travel agency
- Education :
- Expérience :
Education
Secondary (high) school graduation certificate
Work setting
Travel wholesale company
Tasks
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Computer and technology knowledge
MS Office
Travel bookings
- Individual travel
- Group travel
- Domestic travel
- International travel
Work conditions and physical capabilities
Attention to detail
Personal suitability
- Client focus
- Team player
Experience
- Experience an asset
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 to 40 hours per week
booking agent - travel agency
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