Online Account Manager

Account Manager

Location: Canada (Remote / Hybrid / On-site – specify)
Employment Type: Full-time

Overview:
We are seeking a client-focused Account Manager to build and maintain strong relationships with existing customers across Canada. This role focuses on account growth, client satisfaction, and long-term partnerships.

Key Responsibilities:

• Manage and grow a portfolio of client accounts

• Serve as the main point of contact for clients

• Understand client needs and recommend appropriate solutions

• Identify upselling and cross-selling opportunities

• Coordinate with internal teams to ensure successful service delivery

• Prepare account reports, forecasts, and performance reviews

• Resolve client issues and ensure high satisfaction levels