Help Desk Support Junior

MobileComm Professionals, IncMontreal, Quebec, Canada

30+ days ago

Salary

CA$21.00 hourly

Job description

Job Description

Responsibilites :

Providing user support and maintenance for agreed upon IT service levels.
Identify production issues, respond to support calls from business units, and managing production incidents from inception to resolution.
Continue to monitor applications and systems and escalate issues as required.

Qualification Include :

Experience supporting client production issues;

Solid customer service and communication skills;

Undergraduate degree or technical diploma or equivalent.