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Help Desk Support Junior

Help Desk Support Junior

MobileComm Professionals, IncMontreal, Quebec, Canada
Il y a plus de 30 jours
Salaire
21,00 $CA par heure
Description de poste

Job Description

Responsibilites :

  • Providing user support and maintenance for agreed upon IT service levels.
  • Identify production issues, respond to support calls from business units, and managing production incidents from inception to resolution.
  • Continue to monitor applications and systems and escalate issues as required.

Qualification Include :

  • Experience supporting client production issues;
  • Solid customer service and communication skills;
  • Undergraduate degree or technical diploma or equivalent.