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Popeyes Louisiana Kitchen, Inc.
Popeyes Shift SupervisorPopeyes Louisiana Kitchen, Inc. • Niagara Falls, Ontario, Canada
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Popeyes Shift Supervisor

Popeyes Shift Supervisor

Popeyes Louisiana Kitchen, Inc. • Niagara Falls, Ontario, Canada
4 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

Shift Supervisor – Popeyes Louisiana Kitchen

6734 Lundy's Lane, Niagara Falls, ON

Full-time / Part-time


About Us

Popeyes serves bold Louisiana-style chicken and great guest service. We're looking for a confident, hands-on Shift Supervisor to lead our team and run smooth, high-energy shifts.


About the Role

Shift Supervisors work closely with the Restaurant Manager to run daily operations. You'll lead the team on every shift, keep standards high, and make sure every guest leaves happy.


Responsibilities:

  • Lead shifts and keep the team focused and moving during rushes.
  • Assign stations and coordinate front counter, drive-thru and kitchen staff.
  • Train new team members on job duties, food safety and sanitation.
  • Make sure food quality, speed of service and cleanliness meet Popeyes standards.
  • Monitor food hold times, temperatures and portioning.
  • Handle guest questions, concerns and complaints professionally.
  • Oversee cash handling, POS, cash drawer counts and deposits.
  • Track inventory, waste and supplies, and help with ordering.
  • Help build schedules and make sure shifts are properly staffed.
  • Complete opening/closing checklists and shift reports.
  • Make sure health and safety procedures are followed at all times.
  • Coach and motivate the team, and step into any station when needed.

Requirements:

  • 1+ year of fast food or restaurant experience (supervisory experience is an asset).
  • High school diploma or equivalent.
  • Food Handler Certificate (or willing to obtain one).
  • Strong leadership and communication skills.
  • Able to stay calm and make quick decisions in a fast-paced environment.
  • Comfortable with cash handling and basic math.
  • Available for opening, closing, weekend and holiday shifts.
  • Reliable, punctual and leads by example.
  • Legally eligible to work in Canada.

What We Offer:

  • Certified Popeyes training.
  • Growth into Assistant Manager and Restaurant Manager roles.
  • Flexible scheduling.
  • A supportive, team-focused workplace.

How to Apply

Submit your resume and a few lines on why you'd be a great leader for our team. Interviews are held in person at the store.

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Popeyes Shift Supervisor • Niagara Falls, Ontario, Canada